SolidWorks
David Pantoja
Mechatronics Engineer
Querétaro City,QUE
Summary
Proven leader in operational excellence and staff development, I significantly enhanced performance at CESEHSA PRODUCTS by implementing cost-saving strategies and fostering employee growth. Expert in operations management and negotiation, I led teams to exceed sales targets through innovative solutions and exceptional customer service, achieving notable company milestones. Experienced Supervisor leading team members on-time job completion. Assign tasks, train employees, provide feedback, mediate interpersonal conflicts and implement company procedures. Excellent communication and listening skills. Provide leadership and vision which drives teams to meet goals.
Overview
6
6
years of professional experience
1
1
Language
Work History
Regional Supervisor
CESEHSA PRODUCTS
06.2021 - Current
- Reduced operational costs by identifying areas of improvement and implementing cost-effective solutions.
- Led change management initiatives, resulting in smoother transitions during organizational restructuring efforts.
- Implemented, updates, and enforced company policies for standardized operations.
- Enhanced employee productivity through regular training sessions and constructive feedback.
- Generated weekly reports detailing KPIs and operational data.
- Building and maintaining a functional work team.
- Increasing monthly sales to meet the annual target.
- Coordinated logistics across various distribution centers, ensuring prompt product delivery to customers while reducing transportation costs.
Sales and Application Engineer
CESEHSA PRODUCTS
07.2018 - 06.2021
- Exhibited strong technical aptitude and application expertise resulting in optimized performance, continuous improvement recommendations and product innovation.
- Played a crucial role in successful project completion by contributing technical expertise at all stages of development.
- Visited clients to determine feasibility, analyze requirements and provide solution suggestions.
- Generated target accounts sales objectives, opportunities and projection reports to prioritize work.
- Mentored junior team members in various aspects of application engineering work – from coding best practices to debugging complex issues – fostering professional growth within the team.
- Improved application stability by identifying root causes of recurring problems and implementing effective fixes.
- Provided exceptional customer support, addressing client concerns and providing timely resolutions to technical issues.
Education
MBA - Business Administration, Mexico
Centro De Estudios Dalí
Querétaro City, Mexico 05.2001 -
Bachelor of Engineering - Mechatronics Engineer
Universidad Politecnica De Querétaro
Querétaro City, Mexico 05.2001 -
Skills
Operations Management
Customer Acquisition
Workload prioritization
Training and mentoring
Employee Motivation
Task Delegation
Staff Development
Goal-Oriented
Staff Management
Negotiation
Customer Service
Software
EXCEL
CRM
Timeline
Regional Supervisor
CESEHSA PRODUCTS
06.2021 - Current
Sales and Application Engineer
CESEHSA PRODUCTS
07.2018 - 06.2021
MBA - Business Administration, Mexico
Centro De Estudios Dalí
05.2001 -
Bachelor of Engineering - Mechatronics Engineer
Universidad Politecnica De Querétaro
05.2001 -
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