David A. Puebla
Mexico City,CDMX
Summary
Highly motivated entrepreneur with extensive experience in D2C, B2B, and e-commerce across global markets. Successfully managed businesses in Dubai and India, with early collaboration with the Government of India after excelling at American Express in high-profile client engagement. Launched a D2C venture in Canada at 17, generating over $25,000, demonstrating strong financial acumen and customer service skills. Currently honing expertise in high-pressure sales and developing an educational course on investment strategies.
Overview
7
7
years of professional experience
3
3
years of post-secondary education
Work History
CFO & Co-Founder
Jorda Limited Company
Dubai
10.2024 - Current
- Company Overview: E-commerce and direct-to-consumer sales
- Reviewed financial statements regularly to ensure the accuracy of reported information.
- Negotiated contracts with vendors, suppliers, and customers, ensuring the best value for the company's resources.
- Devised strategies to drive organizational vision and grow revenues.
- Analyzed financial data to identify trends and recommend solutions for improvement.
Sales Representative
Inkeros
Etobicoke, Ontario
03.2025 - 04.2025
- Increased sales with execution of full sales cycle processing from initial lead processing through conversion and closing.
- Fielded customer complaints and facilitated negotiations, resolving issues and reaching mutual conclusions.
- Outperformed peers during training and consistently achieved sales and installs
- Built intimate customer relations, building trust and credibility to offer the best value products for both the customer and the company.
Customer Care Professional (Platinum Card Servicing)
American Express (US Hub)
Mexico City
03.2022 - 06.2022
- Professional experience in personal finance with U.S. Platinum Card members of American Express.
- Adaptability to new situations during active calls with clients.
- Memorization of tasks and processes that help Platinum card members in the U.S. manage late fees, interest, financing, and more.
- Experience handling clients over the phone, with quality service.
- Aided card members in detecting and deterring fraud or misuse on their personal or business accounts.
- Professional experience in personal finance with U.S. Platinum Card members of American Express.
Customer Service Cashier
Longo’s
Richmond Hill, ON
10.2019 - 08.2021
- Dignified customer service and interpersonal communication.
- Responsible for handling money in an active environment.
- Effective time management, and prioritizing tasks and departments.
- Welcomed customers, offering assistance to help find store items.
- Boosted customer satisfaction levels by going the extra mile to personalize service for each customer.
Student Clerk Cashier
Jim’s No Frills
Richmond Hill, Ontario
10.2018 - 09.2019
- Customer service and interpersonal communication.
- Responsible for money handling, cash, and credit.
- Accurate calculation of total payments
- Effective time management and prioritizing tasks.
- Customer service and interpersonal communication.
Education
Business Management and Technology -
TETR College of Business
Dubai 09.2024 - Current
Financial Management -
Instituto Tecnológico Autónomo De México
Mexico City 01.2023 - Current
High School Diploma -
Richmond Hill High School
Richmond Hill06-2021
Skills
- D2C/B2B sales
- Financial analysis
- Project management
- Data analysis
- Budget forecasting
- Team collaboration
- Financial management
Projects
- Working on a course to teach beginners how to approach investing in stocks, bonds, commodities, and cryptocurrencies.
- Managing an e-commerce business with overseas suppliers and logistics, targeted to U.S. and Canadian markets.
Affiliations
- Achieved black belt in Taekwondo
- Personal fitness training for college peers and students
- Assisted in accounting tutoring for several months
Languages
English
Native/ Bilingual
Spanish
Native/ Bilingual
French
Native/ Bilingual
Hindi
Limited
References
References available upon request.
Timeline
Sales Representative
Inkeros
03.2025 - 04.2025
CFO & Co-Founder
Jorda Limited Company
10.2024 - Current
Business Management and Technology -
TETR College of Business
09.2024 - Current
Financial Management -
Instituto Tecnológico Autónomo De México
01.2023 - Current
Customer Care Professional (Platinum Card Servicing)
American Express (US Hub)
03.2022 - 06.2022
Customer Service Cashier
Longo’s
10.2019 - 08.2021
Student Clerk Cashier
Jim’s No Frills
10.2018 - 09.2019
High School Diploma -
Richmond Hill High School
Similar Profiles
Jose L CastellonJose L Castellon
Superintendent at Jorda MechanicalSuperintendent at Jorda Mechanical
Krista CabalKrista Cabal
Administrative Assistant at Jorda Mechanical ContractorAdministrative Assistant at Jorda Mechanical Contractor
Joel ServandoJoel Servando
HVAC Technician at Jorda Mechanical ConstructionHVAC Technician at Jorda Mechanical Construction
Andrea Gamio ReedAndrea Gamio Reed
Casa Framboyanes – Senior Art Instructor at Casa FramboyanesCasa Framboyanes – Senior Art Instructor at Casa Framboyanes
Antonio FerráAntonio Ferrá
Assistant Medical Director - LATAM at Swiss ReAssistant Medical Director - LATAM at Swiss Re