Microsoft Office
Daysi Dayane Perez Tadeo
Administrative Assistant
Juan Rodriguez Clara
Summary
Organized and dedicated Administrative Assistant with proven track record of providing exceptional customer service in fast-paced environments. Offering keen attention to detail and strong decision-making skills to manage multiple, concurrent tasks. Self-motivated work ethic to perform effectively in independent or team environments.
Overview
12
12
years of professional experience
6
6
years of post-secondary education
2
2
Languages
Work History
Administrative Assistant
Anequim México, S.A. de C.V.
Zapopan, Jalisco
06.2022 - 06.2023
- Received incoming mail and calls and distribute to correct recipient
- Lease renewals for section 8 and non section 8 tenants
- Developed and updated spreadsheets and databases to track, analyze, and report on performance
- Executed record filing system to improve document organization and management
Elementary English teacher
Filantrópica y Educativa Veracruzana del Sur AC
Juan Rodriguez Clara, Veracruz
08.2020 - 07.2021
- Prepared comprehensive English curriculum for multiple classes.
- Planned dynamic lessons to increase student comprehension of books and literary concepts.
- Prepared and implemented lesson plans covering required course topics.
English teacher
Filantrópica y Educativa Veracruzana del Sur AC
Isla, Veracruz
09.2019 - 06.2020
- Prepared and implemented lesson plans covering required course topics.
- Planned dynamic lessons to increase student comprehension of books and literary concepts.
- Prepared comprehensive English curriculum for multiple classes.
ER Receptionist
Hospital del Sureste
Villahermosa, Tabasco
09.2016 - 07.2018
- Responded to inquiries from callers seeking information.
- Provided clerical support to company employees by copying, faxing, and filing documents.
- Maintained confidentiality of information regarding clients and company.
- Helped office staff prepare reports and presentations for internal or client-related use.
Call center agent
Turismo Creativo SA de CV
Villahermosa, Tabasco
01.2015 - 12.2015
- Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
- Maintained and managed customer files and databases.
- Reached out to customers after completed sales to suggest additional service or product purchases.
- Processed debit and credit card and electronic check payments.
- Approved and terminated customer contracts upon request.
Sak Diseño SA De CV
Administrative Assistant
Villahermosa, Tabasco
06.2011 - 08.2014
- Cultivated interpersonal skills by building positive relationships with others.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Demonstrated leadership skills in managing projects from concept to completion.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
Education
Acounting Degree - Accounting
Universidad Juárez Autónoma De Tabasco
Villahermosa, Tabasco, Mexico 08.2019 - Current
Unfinished Degree - Industrial Engineering
Universidad De Sotavento SC
Villahermosa, Tabasco, Mexico 08.2010 - 08.2012
Skills
Process optimization
Meeting minutes
Spreadsheet management
Office administration
Contract negotiations
Staff Management
Documentation and reporting
Project Management
Credit and collections
English fluency
Spanish fluency
Scheduling
Social media knowledge
Accomplishments
- Awarded "Employee of the Month" for delivering outstanding administrative support.
- Computer Proficiency.
- Used Microsoft Excel to develop inventory tracking spreadsheets.
- Resolved product issue through consumer testing.
Software
Google Drive
PhotoShop
Social Media
Hobbies
I enjoy reading and playing sports like soccer and volleyball.
Timeline
Administrative Assistant
Anequim México, S.A. de C.V.
06.2022 - 06.2023
Elementary English teacher
Filantrópica y Educativa Veracruzana del Sur AC
08.2020 - 07.2021
English teacher
Filantrópica y Educativa Veracruzana del Sur AC
09.2019 - 06.2020
Acounting Degree - Accounting
Universidad Juárez Autónoma De Tabasco
08.2019 - Current
ER Receptionist
Hospital del Sureste
09.2016 - 07.2018
Call center agent
Turismo Creativo SA de CV
01.2015 - 12.2015
Sak Diseño SA De CV
Administrative Assistant
06.2011 - 08.2014
Unfinished Degree - Industrial Engineering
Universidad De Sotavento SC
08.2010 - 08.2012