Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Personal Information
Timeline
CustomerServiceRepresentative
DEEPAK RAMANATHAN

DEEPAK RAMANATHAN

AWS Project Manager
Queretaro,Mexico

Summary

Experienced AWS Project Manager with over 14.5 years of experience in IT Industry. Excellent reputation for resolving problems and improving customer satisfaction. Clear understanding of Cloud Computing and training in AWS. Motivated to learn, grow and excel in Cloud Platform.

Overview

14
14
years of professional experience
5
5
years of post-secondary education
4
4
Certifications
2
2
Languages

Work History

AWS Project Manager

Tata Consultancy Services
, Queretaro, Mexico
04.2016 - Current

Provides technical, Administrative and Operational leadership to assigned AWS projects. Responsible for managing multiple AWS cloud Development, hosting, and implementation tasks (schedule, quality, cost, risk) across the life cycle of cloud managed services, to include managing the work of architects, engineers, and vendors.


Provides project management of assigned AWS cloud hosting / Implementation project or tasks. Lead interface with vendors and communicate project status and risks to the executive management. Supervises assigned staff, including subordinate supervisors


1. Develops technical AWS project plans, proposals, reports, and task order and administrative reporting. Develops and Manage projects to track the onboarding of new AWS Cloud Adopters
2. Advised and direct cloud migration projects for legacy applications and database to Cloud systems.
3. Managed Agile and DevOps projects for business partners and
stakeholders in a service oriented organization.
4. Developed and maintained budgets, plans, KPI’s, schedules, estimates and reports.
5. Proficient with Microsoft and Linux Office tools: Jira, Confluence, LastPass, SharePoint, Project, Excel, Word, Power Point, Visio and LibreOffice.
6. Attends and leads customer meetings and serves as primary client liaison for assigned AWS cloud projects/tasks.
7. Ensures quality assurance of AWS project deliverables.
8. Maintains current knowledge of AWS cloud technology and solutions.
9. Participates in special projects as required.
10. Leads AWS cloud process improvement initiatives, such as cloud
customer onboarding, change management, configuration Management, AWS self service solutions

Service Delivery Manager

Tata Consultancy Services
Chennai, Tamil Nadu
09.2009 - 03.2016
  • Handled 3 IT Infrastructure projects with more than 100+ employees
  • Transitioned 2 Infrastructure projects successfully from Incumbent including Service Desk, Command Center, Production Control operations
  • Build positive and productive working relationships with customers for business growth.
  • Analyze and troubleshoot delivery issues in a timely fashion
  • Manage a delivery team to ensure timely and accurate customer deliveries.
  • Maintained proper staffing levels to guarantee timely and accurate deliveries.
  • Oversee daily activities of delivery team and provide direction and guidance as needed
  • Analyze customer orders, set delivery priorities and make schedule adjustments to meet timely delivery goals.
  • Perform Customer negotiations for delivery rates.
  • Resource allocations and workload assignments according to delivery requirements
  • Ensure that team maintains high level of competence and operational excellence
  • Evaluate the performance of team members and determine training needs.
  • Develop process improvements to achieve cost effectiveness and time saving.
  • Handled Project Actual Revenue and Forecasting Revenue for very year / quarter
  • Participated in drafting service budgeting, advising on areas of possible improvement to reduce costs and service delivery times.
  • Report delivery status to customers and develop required delivery documentations.

Senior Executive Officer

National Stock Exchange
Chennai, Tamil Nadu
09.2008 - 08.2009


  • Detailed analysis about the dispute filed by the parties
  • Need to check and return back the documents incase of any insufficiency of documents as per regulations
  • Admitting the case and sending the documents to the opposite parties
  • Involved in forwarding the submission of documents made by the parties to NSE
  • Appointing the arbitrators for the admitted case as per regulation
  • Need to coordinate with the arbitrators for any further information during the hearing held in NSE
  • Shouldering the responsibilities of getting the award of the cases filed and forwarding the same copies to both the parties

Financial Analyst

Zenta India Limited
Chennai, Tamil Nadu
07.2006 - 06.2007
  • Collected data and developed detailed spreadsheets to identify trends and create revenue, profitability and expense forecasts.
  • Developed forecasting tools to analyze revenue variance, business pipeline and industry trends.
  • Managed, tracked and monitored financial updates, watch lists and insurance files.
  • Promoted successful investment plans with well-organized and smooth presentations.

Education

MBA - Finance & Marketing

Sri Sai Ram Engineering College of Anna University
01.2004 - 01.2006

B.Com - undefined

Guru Nanak College of University of Madras
01.2001 - 01.2004

Skills

    Effective communication

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Accomplishments

  • Handled successfully 2 AWS Foundation Projects
  • Handled Transition Management of a Life Science Project from Incumbent to TCS
  • Transformed myself as AWS Project Manager Successfully since 2020

Certification

AWS Migration Ambassador Foundation 2021

Personal Information

Languages : English & Tamil - Read, Write and Speak

Passport No : S7684408

VISA : A. Permanent Resident (PR) in Mexico

B. C1/B1 Visa DEEPAK RAMANATHAN

Timeline

AWS Migration Ambassador Foundation 2021

03-2022

Certified SCRUM Foundation Professional

11-2021

Certified Cloud Practitioner, AWS

06-2020

Certified ITIL Intermediate Service Operations

09-2016

AWS Project Manager

Tata Consultancy Services
04.2016 - Current

Service Delivery Manager

Tata Consultancy Services
09.2009 - 03.2016

Senior Executive Officer

National Stock Exchange
09.2008 - 08.2009

Financial Analyst

Zenta India Limited
07.2006 - 06.2007

MBA - Finance & Marketing

Sri Sai Ram Engineering College of Anna University
01.2004 - 01.2006

B.Com - undefined

Guru Nanak College of University of Madras
01.2001 - 01.2004
DEEPAK RAMANATHANAWS Project Manager