ServiceNow
Deivis Cardozo
Senior Presales Consultant / Solution Architect
Vallarta San Jorge
Summary
A person motivated to improve professionally, willing to take on challenges and activities necessary to achieve the proposed goals. Have worked in various sectors and industries in different roles over the years offering solutions for various types of services. Well acquainted with the functioning of many processes both at the sales level, as well as the design of solutions, product presentation and creation of technical-economic documents.
Have also had the pleasure of managing multicultural and multidisciplinary work teams with favorable results for the services for which they were contracted, being that link of communication and management between client and supplier.
Overview
11
11
years of professional experience
6
6
years of post-secondary education
1
1
Certification
Work History
Senior Presales Consultant
HandCloud
12.2021 - Current
- Responsible for gathering requirements and opportunities with clients to generate technical-economic proposals for products focused on the ServiceNow platform, with knowledge of its ITSM, ITOM, ITAM, SPM modules, among others
- Responsible for generating technical-economic proposals by collecting the necessary documentation to meet RFPs and RFIs, designing the necessary services to meet these requirements that are aligned with the needs of clients and also with the company's commercial strategy
- Carry out commercial negotiations with clients by advising the Key Account Managers in charge of each account and evaluating viable commercial strategies for successful negotiations and relationships
- Responsible for carrying out product demonstrations of the different ServiceNow solutions that offer solutions to the different needs and/or digital and automated workflows necessary for clients.
Lead Solutions Architect
Algar Tech
02.2018 - 10.2021
- Responsible for gathering requirements and opportunities with clients to generate technical-economic proposals on products and services in the Information Technology area (Service Desk, Field Services, and others), as well as designing and implementing BPO and KPO operations for clients from different sectors
- Responsible for generating technical-economic proposals by collecting the necessary documentation to handle RFPs and RFIs
- Generation of operational solutions through the implementation of new technologies and new business schemes
- Generation of Business Plans together with the company's Financial Area to evaluate the different operations and business opportunities and verify their profitability
- Carry out commercial negotiations with clients by advising the Key Account Managers in charge of each account and evaluating viable business strategies for successful negotiations.
Presales Engineer
Implemental Systems
07.2017 - 02.2018
- Responsible for gathering requirements from clients to generate technical-economic proposals for products and services (SmallWorld, BI, etc.)
- Responsible for generating technical-economic proposals by collecting the necessary documentation to handle RFPs and RFIs
- Carry out demonstrations of the products offered by the company to clients remotely or in person
- Showing the advantages and benefits of the offered products and services.
Application and Well Services Engineer (Thru Tubing)
Weatherford
07.2014 - 09.2016
- Perform operations programs for Thru Tubing Services tool runs, provide support in the maintenance of equipment and tools of the business unit.
- Provide support as supervisor of field operators, operate equipment and tools under safety guidelines.
- Make visits to clients to provide technical assistance and discuss possible contracts.
- Prepare and record reports requested by base/country/region management that include monthly executive reports - weekly operational - market share - employee control,
- Develop technical-economic proposals for the business unit services.
- Support the line coordinator in their functions,
- Process national purchases, imports and exports of the line's assets and inventories, as well as support other Well Services lines in both operations and Case Hole Completion and Liner Hanger Systems applications.
Supervisor
BOHAI Drilling Services
10.2013 - 01.2014
- Supervise the correct execution of the services required by the client with a team of 20+ pleople
- Negotiate with the client the best ways to address problems in different locations.
Education
Engineer's Degree - Petroleum Engineering
Universidad Del Zulia
Zulia, Venezuela 01.2005 - 05.2011
Skills
Product Demonstration
ServiceNow
Presentations
Negotiations
Problem Solving
Business Analyst
Spanish (Native)
English (Full Professional)
Certification
ServiceNow Certified System Administrator
Software
MS Suite
Google Suite
Timeline
Senior Presales Consultant
HandCloud
12.2021 - Current
Lead Solutions Architect
Algar Tech
02.2018 - 10.2021
Presales Engineer
Implemental Systems
07.2017 - 02.2018
Application and Well Services Engineer (Thru Tubing)
Weatherford
07.2014 - 09.2016
Supervisor
BOHAI Drilling Services
10.2013 - 01.2014
Engineer's Degree - Petroleum Engineering
Universidad Del Zulia
01.2005 - 05.2011
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