Denise Winkelman
Summary
Accomplished and highly analytical, result-oriented technical writer with experience in crafting clear and comprehensive documentation. Proven ability to translate complex technical information into high-quality user-friendly content while adhering to corporate standards. Demonstrated strong research and writing skills while collaborating with cross-functional teams and consistently delivering high-quality materials that meet project requirements.
Overview
30
30
years of professional experience
Work History
Technical Writer
Wolters Kluwer
10.2001 - Current
- Managed multiple technical and user publications in both PDF and XML/HTML format across multiple software products simultaneously, prioritizing tasks to meet tight deadlines without compromising quality.
- Implemented development process workflow improvements to improve manageability of documentation workload.
- Integrated feedback mechanisms to improve clarity and usability of instructional materials.
- Assisted with development and maintenance of internal publishing tools.
Technical Writer and Documentation Specialist
FENA Design, Inc.
05.2000 - 09.2001
- Developed user manuals and technical documentation for durable medical equipment for FDA submission and clearance.
- Collaborated with engineering and regulatory teams to gather and clarify technical information.
- Implemented standardized templates to enhance document consistency and clarity.
- Reviewed and edited content for accuracy, compliance, and adherence to style guides.
- Proved successful working within tight deadlines and a fast-paced environment.
Technical Writer
Bankers Systems, Inc.
07.1995 - 05.2000
- Developed and maintained user documentation for software applications serving the financial services industry.
- Collaborated with subject matter experts to gather information and ensure accuracy of technical content.
- Streamlined document review processes, reducing turnaround time for updates and revisions.
- Edited and formatted technical manuals and release bulletins to align with company branding and compliance standards.
Education
Master of Arts - English, Professional Writing
St. Cloud State University
St. Cloud MNBachelor of Arts - English, Writing Emphasis
St. Cloud State University
St. Cloud MN03-1995
Skills
- Content development
- XML authoring
- Effective instruction writing
- Document formatting
- Process documentation
- Editing
Timeline
Technical Writer
Wolters Kluwer
10.2001 - Current
Technical Writer and Documentation Specialist
FENA Design, Inc.
05.2000 - 09.2001
Technical Writer
Bankers Systems, Inc.
07.1995 - 05.2000
Master of Arts - English, Professional Writing
St. Cloud State University
Bachelor of Arts - English, Writing Emphasis
St. Cloud State University