Derek Efrain Pulido Saavedra

I have extensive experience managing interactions with U.S.-based clients, both virtually and in person, providing effective and personalized solutions. I possess strong skills in identifying customer needs, ensuring clear and efficient communication to strengthen client-company relationships. Additionally, I have experience in quality management and continuous process improvement through both field and documentary analysis, ensuring compliance with regulations, process mapping, and internal audits to meet standards. My expertise is complemented by solid knowledge of financial data analysis and information technology applied to process tracking and optimization. Experienced Scheduling Specialist with knowledge in logistics bringing expertise in schedule management and appointment setting. Talent for resolving conflicts and building relationships. Skilled in Excel.