Summary
Overview
Work History
Education
Skills
Timeline
Receptionist
Diana López Villegas

Diana López Villegas

Hr Professional
Mexico City,CMX

Summary

Dynamic professional with a talent development focus. Adept at fostering diversity and inclusion while driving results through effective communication and project management. Successfully launched initiatives that enhanced team engagement and improved leadership decision-making.

Overview

14
14
years of professional experience
3
3
Languages

Work History

Chief of Staff (Short-term Assignment)

Novartis Pharmaceuticals
02.2025 - Current
  • Drove continuous improvement by coordinating monthly Kaizen sessions that kept senior leaders aligned and enabled faster, more effective problem‑solving.
  • Strengthened team culture by delivering an Assertive Communication workshop and organizing an LGBTQ+ Ally session that boosted inclusion, empathy and psychological safety.
  • Improved leadership decision‑making by creating clear, insight‑driven KPI materials for regional and global stakeholders.
  • Launched a cross‑functional pilot (e‑Partner) that elevated collaboration, enabled shared ownership of KPIs and laid the groundwork for a scalable teaming model.
  • Enhanced engagement and connection by designing meaningful team experiences, including the PS&S Offsite and year‑round moments that reinforced belonging and celebrated milestones.
  • Supported people growth by coordinating Talent Reviews, helping leaders identify key talent and define focused development actions.

Learning & Talent Sr Expert

Novartis Pharmaceuticals
04.2023 - Current
  • Learning and Talent Central Administrator in Novartis Learning and Talent related systems.
  • Drive knowledge and capability building within the team.
  • Train/Mentor team for successful and timely onboarding of new joiners.
  • Drive quality case audits and participate in process improvements emerging from them.
  • Primary point of contact for key business units, advising on and delivering training solutions that address their specific capability needs.

Learning & Talent Expert

Novartis Pharmaceuticals
04.2021 - 03.2023
  • Provided support and consulting for key organization initiatives and projects.
  • Drove and participated in process improvements initiatives.
  • Supported knowledge and capability building within the team.

Learning Support Specialist

Novartis Pharmaceuticals
07.2019 - 04.2021
  • Global learning support.
  • Setup/deployed training modules for Web Based Training, Instructor Lead Training and Virtual training events.
    Executes LMS wide Service Requests (e.g. content upload, mass course enrollments etc.).
  • Contributed to projects in scope by testing trainings.
  • Maintained documentation in the respective Knowledge Base.

HR WFA Specialist Americas- Hire to Onboard

Novartis Pharmaceuticals
06.2017 - 07.2019
  • Founding member of the Diversity & Inclusion committee.
  • Provided support in the area of Work Force Administration processes and acted as a subject matter expert for these services.
  • Responsible for case opening and closing (end to end) and provided the first and final point of contact for the customer.
  • Maintained HR data via SAP system.

Aftersales Training Sr Specialist

Nissan Motor Corporation
11.2015 - 06.2017
  • Led the development of the overall training strategy, including needs analysis to inform program design.
  • Designed and implemented the Parts & Service Manager certification.
  • Coordinated training programs for Service Advisors, Service Managers and Parts Managers end to end.
  • Designed and launched online training seminars on the Nissan Virtual Academy.
  • Served as LMS administrator, ensuring accurate content, user management and reporting.
  • Designed and monitored Job Descriptions for the Dealer Network to align roles with capability needs.
  • Assigned and coordinated instructors to deliver high‑quality training seminars.
  • Monitored the annual budget and ensured alignment with program priorities.

Talent Attraction Consultant

Nissan Motor Corporation
08.2014 - 11.2015
  • Provided exceptional support to candidates and hiring managers, strengthening the overall recruitment experience.
  • Led talent advisory and full‑cycle recruitment for Sales and Marketing functions, ensuring high‑quality hires.
  • Rolled out a national Referral Program that expanded sourcing channels and increased talent engagement.
  • Introduced and facilitated Assessment Centers to enhance selection quality and support capability development.

Talent Attraction Coordinator

Grupo Hiuman
08.2012 - 08.2014
  • Managed end‑to‑end recruitment for staff and management positions.
  • Conducted structured, competency‑based interviews to ensure consistent and objective candidate evaluation.
  • Facilitated Assessment Center sessions for recruitment and talent development purposes.
  • Served as the Talent Attraction Inplant for Bayer, supporting hiring needs.

Inplant Trainee

ManpowerGroup
12.2011 - 07.2012
  • Assisted with administrative tasks to better understand industry processes.
  • Follow up to Internal Communication Plan at UPAEP.
  • Event planning and coordination.
  • Applied psychometric tests to students and alumni.

Education

Master of Arts - Psychoanalytic Psychotherapy

Instituto De Neurociencias, Psicoanálisis Y Salud Mental
Mexico City, Mexico
05.2001 -

Bachelor of Arts - Psychology

Universidad Popular Autónoma Del Estado De Puebla
Puebla City, Puebla, Mexico
05.2001 -

Skills

Results orientation

Timeline

Chief of Staff (Short-term Assignment)

Novartis Pharmaceuticals
02.2025 - Current

Learning & Talent Sr Expert

Novartis Pharmaceuticals
04.2023 - Current

Learning & Talent Expert

Novartis Pharmaceuticals
04.2021 - 03.2023

Learning Support Specialist

Novartis Pharmaceuticals
07.2019 - 04.2021

HR WFA Specialist Americas- Hire to Onboard

Novartis Pharmaceuticals
06.2017 - 07.2019

Aftersales Training Sr Specialist

Nissan Motor Corporation
11.2015 - 06.2017

Talent Attraction Consultant

Nissan Motor Corporation
08.2014 - 11.2015

Talent Attraction Coordinator

Grupo Hiuman
08.2012 - 08.2014

Inplant Trainee

ManpowerGroup
12.2011 - 07.2012

Master of Arts - Psychoanalytic Psychotherapy

Instituto De Neurociencias, Psicoanálisis Y Salud Mental
05.2001 -

Bachelor of Arts - Psychology

Universidad Popular Autónoma Del Estado De Puebla
05.2001 -
Diana López VillegasHr Professional