DIANA LAURA PINEDA
Puebla
Summary
Dynamic and dedicated professional with strong sales and customer service skills. Passionate about creating great experiences and expert at problem solving in fast-paced environments. Known for his excellent communication, positive attitude and the ability to connect with diverse groups, making them magical moments.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Entrepreneur
Founder of "Son D´liciasssss" Snacks
Puebla
01.2023 - Current
- Creative design.
- Commercial strategy.
- Marketing and advertising.
- Customer Engagement.
- Personalized Service.
- Post-Sale Support.
- Complaint Resolution.
Staff Assistant
Recruiter and Recreational Activities
Glen Spey, NY
05.2024 - 09.2024
- Event Coordination
- Child Engagement
- Recruitment
- Customer Service
- Team Collaboration
Recruiter
CLUB AMIGOS CRIT
Poza Rica, Véracruz
06.2019 - 09.2024
- Conflict Resolution
- Multitasking
- Communication Skills
- Attention to Detail
- Flexibility
Entrepreneur
CEO of jeweler´s Cassiopeia
Poza Rica, Véracruz
02.2020 - 12.2022
- Organization of advertising campaigns.
- Creative design
- Branding
- Commercial strategy
- Marketing and advertising
Instructor
MOO DUK KWAN PALMAS POZA RICA VER.
Poza Rica, Véracruz
01.2017 - 12.2020
- Candidate sourcing and screening
- Red, advanced red, and black belt instructor
- National tournament coach
- Exam and seminar assistant
- Photography coordinator
- Marketing and advertising manager
Education
Accounting And Finance
Benémerita Universidad Autónoma De Puebla
Puebla, México01-2027
Business Administration And Management
UNIVERSIDAD ANÁHUAC
Puebla, México.01-2026
Skills
- Conflict Resolution
- Customer Relationship Management (CRM)
- Excellent Communication Skills
- Problem-Solving Skills
- Empathy and Patience
- Teamwork
- Attention to Detail
- Positive Attitude and Enthusiasm
Languages
Spanish
First Language
English
Upper Intermediate (B2)
B2
French
Beginner
A1
Certification
- TOEFL ITP
- Minor Branding and marketing communication strategies
Accomplishments
- First place with 9.8 generation Edsel Ford Elementary School 2016.
- First place with 9.9 generation Alfonso Arollo Flores Secondary School 2019.
- First place with 10 at UGM High School 2022.
Affiliations
- I practice taekwondo in my free time, I like hiking, I enjoy listening to music and watching series.
Websites
Timeline
Staff Assistant
Recruiter and Recreational Activities
05.2024 - 09.2024
Entrepreneur
Founder of "Son D´liciasssss" Snacks
01.2023 - Current
Entrepreneur
CEO of jeweler´s Cassiopeia
02.2020 - 12.2022
Recruiter
CLUB AMIGOS CRIT
06.2019 - 09.2024
Instructor
MOO DUK KWAN PALMAS POZA RICA VER.
01.2017 - 12.2020
Accounting And Finance
Benémerita Universidad Autónoma De Puebla
Business Administration And Management
UNIVERSIDAD ANÁHUAC
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