Diana Paulina Guadalupe Villalobos Ayala
Reynosa, Tamaulipas,CMX
Summary
Enthusiastic Industrial Engineer eager to develop company business by providing top-notch customer service and sales support. Ready to offering my experience and keep developing my knowledge in the Sales industry to new position at Account Specialist.
Overview
7
7
years of professional experience
Work History
Sales Support
Fastenal
11.2023 - Current
- Processed invoices in line with company policies and procedures.
- Generated weekly billing and mailed VMI detail reports for customer review.
- Maintained accurate records of invoicing activities in compliance with company and legal requirements.
- Managed a large volume of incoming OEM quote requests, prioritizing tasks effectively to meet tight deadlines consistently.
- Analyzed customer usages to identify and anticipate opportunities for improvement.
- Collaborated with manager to provide customer feedback and recommend operational changes to meet emerging trends.
Maintenance Administrative Assistant
Tracotamsa
03.2023 - 11.2023
- Completed paperwork, recognizing discrepancies and promptly addressing for resolution.
- Contributed to a positive work environment by providing administrative support to the entire maintenance team as needed.
- Identified issues, analyzed information and provided solutions to problems.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
Maintenance Assistant
Eaton Industries
03.2021 - 04.2022
- Reduced downtime by performing preventative maintenance tasks, extending the life of machinery and equipment.
- Maintained safety conditions and standards in facility.
- Revised diagrams to accurately reflect design changes from AutoCAD to SolidWorks.
- Supported the implementation of new technology and systems, facilitating smooth integration into existing processes.
Administrative Supervisor
Cinepolis
01.2017 - 10.2020
- Monitored front areas so that questions could be promptly addressed.
- Trained new employees on company policies, procedures, software applications.
- Resolved problems, improved operations and provided exceptional service.
- Provided backup to front desk to step in to assist with various tasks whenever employee was absent.
- Resolved customer disputes and disagreements through professional, calm communication to find mutually beneficial solutions.
Education
Bachelor of Engineering - Industrial Engineering
UAT
Reynosa, Tamaulipas, Mexico12.2021
Technician - Electronics Equipment Installation And Repair
CETis 71
Reynosa, Tamaulipas07.2017
Skills
Organizational and detail-oriented skills with a strong work ethic
Respect and willingness to help wherever needed
Adaptable and proficient in learning new concepts quickly and efficiently
Strong communication skills through regular interactions with others
Self-motivated, with a strong sense of personal responsibility
Time administration efficiently in order to complete all tasks within deadlines
Timeline
Sales Support
Fastenal
11.2023 - Current
Maintenance Administrative Assistant
Tracotamsa
03.2023 - 11.2023
Maintenance Assistant
Eaton Industries
03.2021 - 04.2022
Administrative Supervisor
Cinepolis
01.2017 - 10.2020
Bachelor of Engineering - Industrial Engineering
UAT
Technician - Electronics Equipment Installation And Repair
CETis 71
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