Summary
Overview
Work History
Education
Skills
Websites
Certification
Additional Information
Languages
Timeline
Generic

Diana Yasmin Jaramillo Carmona

Summary

With a strong sales background, I have a proactive approach and great knowledge of the services I offer. I am able to identify and respond to client needs, and create long-term relationships of trust. I am looking for a dynamic and challenging environment to continue developing my sales skills. Skilled in negotiation and results-oriented, I seek to use my sales skills to achieve the company's objectives and offer excellent customer service. I offer my experience in logistics services and quality services in land, air and maritime transportation, as well as storage, packaging and packaging services.

Overview

12
12
years of professional experience
1
1
Certification

Work History

Sales Executive

FR8APP
12.2022 - Current
  • Achieved sales goals and service targets by cultivating and securing new customer relationships.
  • Researched sales opportunities and possible leads to exceed sales goals and increase profits.
  • Boosted sales revenue by cultivating strong client relationships and implementing effective sales strategies.
  • Analyzed sales data regularly to monitor progress towards goals and make necessary adjustments to strategy as needed.
  • Preparation and monitoring of quotes for clients.
  • Closing of negotiations.
  • New client registration process.
  • Coordination of deliveries and shipments of services to clients.
  • Post-sales monitoring to guarantee customer satisfaction and loyalty. (Address, monitoring and response to customer complaints).
  • Report of sales made to the supervisor.
  • Compliance with sales objectives set by the company. KPIS
  • Contact with the client through different sales channels.
  • Negotiated contract terms with clients, securing favorable conditions for both parties while maximizing profitability.
  • Expanded market share with strategic territory planning and targeted prospecting.
  • Implemented CRM system for better customer tracking, leading to improved follow-up processes and higher conversion rates.
  • Managed pipeline efficiently, prioritizing tasks according to urgency/importance while maintaining focus on long-term objectives.
  • I sold land transportation services, especially Dry Van 53' and refrigerated and frozen units.

Sales Executive

Nippon Express
12.2020 - 12.2022
  • Streamlined sales process to improve efficiency, reduce cycle time, and close deals faster.
  • Negotiated contract terms with clients, securing favorable conditions for both parties while maximizing profitability.
  • Expanded market share with strategic territory planning and targeted prospecting.
  • Implemented CRM system for better customer tracking, leading to improved follow-up processes and higher conversion rates.
  • Evaluated costs against expected market price points and set structures to achieve profit targets.
  • Identified upselling opportunities within existing accounts by staying informed about clients'' evolving needsrequirements.
  • Collaborated with internal teams, such as service development and customer support, to ensure seamless client experience throughout the sales process.
  • Monitored and adjusted pricing based on market trends and customer feedback to meet expectations and increase sales.
  • Engaged in friendly conversation with customer to better uncover individual needs.
  • Listened to customer needs and desires to identify and recommend optimal service.
  • Carrying out prospecting and customer acquisition tasks.
  • Contact with leads/contacts through different sales channels.
  • Attracting clients and boosting sales of the company's services.
  • I sold air, sea and land transportation services.
  • I sold storage services.
  • I sold packaging and plastering services.

Customs Official

Aduanas De Mexico
08.2012 - 12.2017
  • Visual inspection and physical inspection of passengers.
  • Experience in international administration and logistics.
  • Training certified by the General Directorate of Customs and Special Taxes of the Tax Agency.
  • Management of the necessary administrative procedures after receiving goods.
  • Preparation of tariff classifications, invoices, tax declarations and breakdowns.
  • Carrying out customs clearance (transits and imports).
  • User service (allegations, customs claims).
  • Review of transits, imports and exports.
  • Periodic maintenance of the database.
  • Management of customs certificates and tariff classifications.
  • Inspection of merchandise, cargo and other products at points of entry and exit of the country.
  • Control of compliance with customs regulations and regulations.
  • Carrying out physical and identity inspections of travelers and passengers.
  • Carrying out procedures for the detection of contraband or illicit substances.
  • Seizure of objects that do not comply with established regulations.
  • Preparation of reports and administrative recording of findings and other observations.
  • Identification of suspicious actions or behaviors.
  • Control of documentation and payment of tariffs for the transfer of goods across borders.
  • Control of travel documents and foreign residence regulations and visa regime.

Education

Psychology -

UNITEC
Remote Mode

International Trade -

Universidad Cuahutemoc, Campus Aguascalientes
08.2012

Skills

  • Sales development
  • Customer Support
  • Teamwork
  • Troubleshooting
  • Persuasion and negotiation
  • Personalized advice
  • Listening ability
  • Responsibility
  • Compliance with goals
  • Goal orientation
  • Database management
  • Interaction with clients
  • Proactivity and dynamism
  • Advice to clients
  • Proactive person
  • Customer service
  • Kindness

Websites

Certification

Teamwork and leadership
Secretary of Economy, Aguascalientes

Create your own sales Dashboard
Secretary of Economy, Aguascalientes

The Key to Successful Relationships
Ministry of Economy, Aguascalientes

Organizational and Professional Coaching
Expande-TEAM, Celaya, Guanajuato.

Advanced Oratory and Communication Techniques
Fonseca Lopez, Celaya

Training in Foreign Trade Matters.
Ministry of Finance and Public Credit, León, GUA

Additional Information

I am currently studying a degree in Psychology at the UNITEC University in virtual mode.


• Registration of nine Clients during the year 2023.
• 25% scholarship during my Psychology studies for my good grades.
• Average monthly sales 108K,
• Max sale 250K,
• Min of sale 10K. (Trial period)

Languages

English
Advanced (C1)

Timeline

Sales Executive

FR8APP
12.2022 - Current

Sales Executive

Nippon Express
12.2020 - 12.2022

Customs Official

Aduanas De Mexico
08.2012 - 12.2017

Psychology -

UNITEC

International Trade -

Universidad Cuahutemoc, Campus Aguascalientes

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Diana Yasmin Jaramillo Carmona