Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Diana Duran

Mexico City

Summary

People-focused and skilled professional with global recruitment, people operations management experience, and optimizing employee experience. Exceptional talent for determining improvement areas, bottlenecks, inefficiencies, and people’s behaviors for promoting and encouraging a positive, open culture. Known for securing highly qualified candidates, enhancing employee skill sets through professional development opportunities, and increasing organizational productivity. Adept at evaluating employee issues, executing efficient solutions, and strengthening productive relations at all levels. Proven ability to develop and implement creative solutions to complex problems.

Overview

7
7
years of professional experience

Work History

People Operations and Culture Manager

Factorial HR
Mexico City
01.2023 - Current
  • As a People Operations and Culture Manager, I oversee a wide range of responsibilities crucial to nurturing a thriving workplace culture. My role involves crafting and implementing HR strategies that seamlessly align with our organizational goals. I navigate complex employee relations matters, offering resolutions, and maintaining a harmonious work environment.
  • In the realm of pre-payroll activities, I ensure accurate and timely processing of employee data related to payroll, benefits, and deductions. I collaborate with finance and payroll teams to verify information and resolve discrepancies, ensuring employees are compensated correctly and on time.
  • Within the realm of employee engagement, I develop and implement initiatives to enhance the overall employee experience. This includes creating programs for recognition, feedback, and career development, as well as fostering a sense of belonging and purpose within the organization.
  • In the area of talent development, I lead efforts to develop the skills and capabilities of our employees. This involves designing and delivering training programs, mentoring employees, and creating opportunities for growth and advancement within the organization.
  • Play a pivotal role in designing and administering compensation and benefits programs that attract and retain top talent. Staying abreast of legal requirements to ensure our HR practices and policies adhere to local, state, and federal regulations.
  • My commitment extends to enhancing our company culture through employee engagement initiatives, including surveys, and feedback mechanisms. Leveraging HR technology and data analysis, I provide actionable insights to support informed decision-making.

Talent Acquisition Manager

Jellyfish
Mexico City
01.2022 - 01.2023
  • Provide a high level of customer service and professionalism to the Candidates, Recruiters, and Hiring Managers involved in the interview process.
  • Leverage recruitment technologies, applicant tracking systems (Workable/Smart Recruiters), and other tools to streamline the hiring process and enhance efficiency.
  • Stay up-to-date with industry trends and best practices in recruitment to continuously improve the team's approach.
  • Support all recruiters in the identification, pre-qualification, and pre-selection of candidates.
  • Ensure a positive and professional candidate experience throughout the hiring process, providing timely feedback and keeping candidates informed.
  • Communicate important interview information leading up to and on the day of the interview.
  • Maintain consistent communication with candidates, interview teams, recruiters, hiring managers, and other necessary groups.
  • Promote diversity and inclusion in the hiring process to attract a diverse pool of candidates and ensure a fair and unbiased selection process.
  • Manage salary negotiations, job offers, and related paperwork in collaboration with hiring managers and HR.
  • Gained extensive knowledge in data entry, analysis, and reporting.

Sr. Talent Attraction Associate

Kavak
Mexico City
01.2021 - 01.2022
  • Analyzed and met current/future requirements by creating sourcing strategies in coordination with internal clients.
  • Fostered relations with potential candidates by generating a pipeline.
  • Oversaw legal, compensation/benefits, and immigration processes by negotiating deals with hiring managers and relevant stakeholders.
  • Conducted research for identifying candidates from relevant networks, online/internal databases, employee referrals, and passive candidates.
  • Manage full cycle recruiting process for our engineering organizations ensuring a seamless, uniform, and incredibly positive candidate experience.
  • Partner with internal clients to develop sourcing strategy for current and future needs.
  • Create job descriptions, role profiles, and offer packages based on the position and company requirements.

Full Cycle Recruiter US

Nielsen
Mexico City
01.2019 - 01.2020
  • Led and oversaw end-to-end operations of recruitment from sourcing, screening, interviewing, and selecting to negotiating offers.
  • Actively contributed to the creation and implementation of innovative recruiting techniques and strategies for US-based positions in collaboration with hiring managers and HR business partners.
  • Performed internet searches and networking to identify required candidates, including LinkedIn Recruiter, networking events, and Boolean searches.
  • Streamlined organizational processes by directing overall functions of the recruitment process and applicant flow in the company Application Tracking System.
  • Implemented initiatives for securing candidates in collaboration with hiring managers and business leaders.
  • Achieved operational excellence by offering outstanding client support while operating with 30 positions.
  • Met hiring managers' goals by coordinating with recruiting teams and human resources representatives.

Tech HRBP

KAVAK
Mexico City
01.2022

US Talent Sourcer

Nielsen
Mexico City
01.2018 - 01.2019

Education

Bachelor - Pyschology

Universidad Autónoma de Ciudad Juárez
Ciudad Juárez
12.2013

Skills

  • Employee relations and compliance
  • Talent management and workforce planning
  • Change management strategies
  • Diversity and inclusion initiatives
  • Performance management systems
  • Data analytics and reporting
  • Learning and development programs
  • Onboarding and training processes
  • Compensation strategy
  • Policy development
  • Stakeholder engagement
  • HR policies
  • Recruitment strategies
  • Performance evaluations
  • Career development
  • Project management
  • Diversity and inclusion
  • Change management
  • Resource development
  • Time management
  • Budgeting and financial management
  • Data-driven decision making
  • Employee engagement
  • Payroll inquiries

Languages

Spanish
First Language
English
Proficient (C2)
C2

Timeline

People Operations and Culture Manager

Factorial HR
01.2023 - Current

Talent Acquisition Manager

Jellyfish
01.2022 - 01.2023

Tech HRBP

KAVAK
01.2022

Sr. Talent Attraction Associate

Kavak
01.2021 - 01.2022

Full Cycle Recruiter US

Nielsen
01.2019 - 01.2020

US Talent Sourcer

Nielsen
01.2018 - 01.2019

Bachelor - Pyschology

Universidad Autónoma de Ciudad Juárez

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Diana Duran