Diara Munoz
Mission
Summary
Accomplished Supervisor with over 6 years of experience in residential care home management, known for driving operational excellence and ensuring safety compliance. Expertise in staff training and development, with a commitment to creating a supportive environment that promotes resident well-being and person centered care.
Overview
21
21
years of professional experience
1975
1975
years of post-secondary education
Work History
Manager of Residential Care facility
MACL: Mission Association for Community Living-Canada
Mission
04.2019 - Current
- Managing of daily operations.
- Developing Care plans for supported individuals.
- Ensuring a consistent Person-centered service delivery.
- Staff Trainer on MANDT system; behavior support and non-violent crisis intervention.
- Training employees to ensure compliance with company policies and procedures as well as medical care supports for residents, duties, and person served support plans.
- Ensured compliance with regulatory CLBC licensing standards and managed risk assessments to protect person in care interests and safety standards.
- Overseeing safety practice and follow up of incident reports.
- Mitigated safety risks working closely with staff members assessing performance, safe practices and involvement in health and safety meetings.
- Coaching staff creating a positive work environment and culture.
Daycare Attendant
Hand in Hand Child Care Society- Canada
Abbotsford
10.2018 - 12.2018
- Assisted Manager with group learning activities
- Supervised daily activities to ensure children's safety and well-being.
Executive Assistant Project Manager
Grupo Anderson's
Cancun
05.2014 - 08.2016
- Development of over 20 restaurant projects.
- Assisted in project manager by tracking progress and deadlines.
Substitute English Teacher
American School Foundation of Guadalajara Mexico
Guadalajara
01.2005 - 12.2011
- Designed educational activities that promoted physical, social and intellectual growth of students
- Participated in professional development workshops to improve teaching practices and student support.
Education
2024 - MANDT Trainer- Challenging Behavior Support
MANDT SYSTEM
07.2024 - 07.2025
2019 - Community Support Worker
Community Support Worker MACL-Eclipse Training Program
02.2019 - 04.2019
Bachelor of Science - Natural Medicine
Universidad Homeópatas Puros
Guadalajara, Mexico 04.2008 - 04.2012
Diploma in Healing Emotional Wounds - Psychology
Centro de Estudios de la Comunicación Humana
Jalisco, MEXICO 01.2011 - 01/2012
Diploma in Psychotherapy - Psychology
Centro de Estudios de la Comunicación Humana
Jalisco 01.2010 - 01/2011
Diploma on Interactive development for children in the classroom -
Centro de Formación en la práctica Psicomotriz AUCOUTURIER
Skills
- Critical thinking and Problem solving
- Administration and Leadership skills
- Safety management
- Staff training and development
- Goal oriented
Timeline
2024 - MANDT Trainer- Challenging Behavior Support
MANDT SYSTEM
07.2024 - 07.2025
Manager of Residential Care facility
MACL: Mission Association for Community Living-Canada
04.2019 - Current
2019 - Community Support Worker
Community Support Worker MACL-Eclipse Training Program
02.2019 - 04.2019
Daycare Attendant
Hand in Hand Child Care Society- Canada
10.2018 - 12.2018
Executive Assistant Project Manager
Grupo Anderson's
05.2014 - 08.2016
Diploma in Healing Emotional Wounds - Psychology
Centro de Estudios de la Comunicación Humana
01.2011 - 01/2012
Diploma in Psychotherapy - Psychology
Centro de Estudios de la Comunicación Humana
01.2010 - 01/2011
Bachelor of Science - Natural Medicine
Universidad Homeópatas Puros
04.2008 - 04.2012
Substitute English Teacher
American School Foundation of Guadalajara Mexico
01.2005 - 12.2011
Diploma on Interactive development for children in the classroom -
Centro de Formación en la práctica Psicomotriz AUCOUTURIER