DIDTER GARCIA RODRIGUEZ
International Commercial Executive
Monterrey
Summary
Commercial professional with robust background in driving revenue and optimizing business operations. Adept at developing and maintaining strong client relationships, with focus on team collaboration and achieving results. Known for strategic thinking and adaptability, offering critical skills in negotiation and market analysis.
Overview
6
6
years of professional experience
2
2
Languages
Work History
International Commercial Executive
Vitro Vidrio Arquitectónico
06.2023 - Current
- Built and used pricing models, market analysis, and contract collateral to prove out and pave way for new solutions.
- Drove projects to completion within tight deadlines across cross-functional teams and through uncertainty.
- Delivered compelling sales presentations to potential clients, securing new business contracts and partnerships.
- Conducted market research to identify emerging trends and opportunities, informing product development decisions.
- Negotiated favorable contract terms with suppliers and clients, reducing operational costs and increasing profitability.
- Oversaw account management efforts for key clients while maintaining a focus on long-term relationship building and client retention.
- Built relationships with customers and community to establish long-term business growth.
Sales Development Representative
Bossard
06.2021 - 06.2023
- Increased sales leads by implementing targeted outreach strategies and personalized followups.
- Generated detailed reports on sales activity, pipeline progression, and account updates for senior leadership review during weekly meetings.
- Achieved and exceeded monthly and annual sales targets.
- Expanded client base by conducting market research to identify new prospects and potential business opportunities.
- Won new business by articulating full value of company's capabilities to prospects.
- Worked with sales team to collaboratively reach targets, consistently meeting or exceeding personal quotas.
- Met existing customers to review current services and expand sales opportunities.
- Negotiated prices, terms of sales and service agreements.
- Identified new business opportunities through cold calling, networking, marketing and prospective database leads.
- Streamlined lead management process by utilizing CRM software to track interactions and maintain organized customer information.
- Established relationships with prospects and customers to promote product understanding and drive sales growth.
- Built and managed accurate sales pipeline to maintain high volume of activity.
Field Service Engineer
Kranno International
08.2019 - 06.2021
- Scheduled service calls according to customer location and urgency of need.
- Provided remote support for clients experiencing technical difficulties, resolving problems quickly and efficiently without the need for on-site visits.
- Established strong relationships with customers through clear communication and consistent follow-up on outstanding issues.
- Provided technical support to troubleshoot, repair and maintain operational efficiencies in hydraulic, mechanical, and electrical systems.
- Enhanced customer satisfaction with prompt and efficient troubleshooting of complex technical issues.
- Performed detailed diagnostics to accurately identify root causes and implement appropriate solutions for improved system performance.
- Delivered comprehensive training sessions for clients, resulting in increased confidence in operating advanced equipment.
- Provided expert technical assistance during installation projects, ensuring proper setup and alignment of complex machinery components.
- Facilitated communication between office personnel, subcontractors, and customers.
- Achieved high levels of customer satisfaction, resolving issues on first visit and exceeding service delivery expectations.
Planner and Control Production
Forney Corporation
01.2019 - 08.2019
- Collaborated with cross-functional teams to align goals and ensure project success.
- Successfully managed multiple high-priority projects simultaneously while maintaining strict deadlines.
- Worked directly with production personnel to resolve production scheduling issues and conflicts.
- Developed strong relationships with stakeholders, ensuring clear communication and timely resolution of issues.
- Optimized inventory control, reducing waste and improving costefficiency.
- Prioritized schedules to meet project goals and overall customer satisfaction.
- Managed successful day-to-day operations of projects by maximizing productivity from available resources.
- Prepared reports and presentations to communicate findings and recommendations to decision-makers.
Education
Bachelor of Science - Mechatronic Engineering
Universiad Tecnologica
Altamira, Tamaulipas, Mexico 05.2001 -
Skills
Negotiation expertise
Key account management
Operations management
Pricing strategy
Corporate communications
International business
Teamwork and collaboration
Customer service
Sales funnel management
Client relationship management
Timeline
International Commercial Executive
Vitro Vidrio Arquitectónico
06.2023 - Current
Sales Development Representative
Bossard
06.2021 - 06.2023
Field Service Engineer
Kranno International
08.2019 - 06.2021
Planner and Control Production
Forney Corporation
01.2019 - 08.2019
Bachelor of Science - Mechatronic Engineering
Universiad Tecnologica
05.2001 -
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