Diego Berber
ARCHITECT
Aguascalientes,Aguascalientes
Summary
Dynamic operations professional with over 8 years of experience spanning property management, construction, project coordination, training, and customer relations. Experienced in managing complex operations, leading cross-functional teams, coordinating vendors, overseeing budgets, and implementing process improvements that drive efficiency and service excellence. Highly adaptable, detail-oriented, and committed to delivering results through strong leadership, organization, and effective communication.
Overview
2
2
Languages
9
9
years of professional experience
Work History
Indoor Cycling Instructor
Promotora De Entretenimiento Adikt, S.A. DE C.V.
01.2026 - Current
- Designed and led engaging indoor cycling classes tailored to diverse fitness levels.
- Created motivating playlists to enhance participant experience and drive energy during sessions.
- Monitored participant progress, providing personalized feedback to improve performance and outcomes.
- Implemented safety protocols to ensure a secure environment for all class participants.
- Social media management and content creation
- Organized community events promoting indoor cycling, boosting brand visibility and engagement within local markets.
- Increased overall satisfaction among clients by consistently providing exceptional customer service, both during and after classes.
- Assisted in marketing efforts to promote the studio''s services, resulting in increased client base and revenue growth.
Turnover Specialist
Bay Property Management Group
11.2025 - 06.2026
- Manage the full property turnover process from move-out to ready-to-lease, coordinating vendors, maintenance teams, and cleaners to meet company quality standards and deadlines. Conduct detailed move-out inspections and document unit conditions to support security deposit decisions. Review invoices, approve scopes of work, and track expenses to maintain budget targets.
- Communicate turnover timelines and charges to owners, tenants, and internal teams; ensure compliance with company policies and local regulations. Prioritize multiple units simultaneously to reduce vacancy days and improve unit readiness, using property management software to track work orders, payments, and unit status.
- Remote
Property Manager Trainer
Bay Property Management Group
06.2025 - 06.2026
- Trained new property managers on operational procedures and best practices, enhancing team performance. Developed training materials to support onboarding, ensuring consistency in property management standards. Facilitated workshops to improve team collaboration and communication skills among property management staff.
- Remote
Property Manager
Bay Property Management Group
02.2025 - 06.2026
- Coordinated property management activities, ensuring timely lease negotiations and maintenance oversight. Collaborated with vendors to streamline property maintenance and enhance service delivery. Conducted financial reconciliations to clarify accounting discrepancies and ensure accurate reporting.
- Remote
Construction Resident
Consorcio Inmobiliario de Aguascalientes CIA
06.2023 - 02.2025
- Oversaw construction processes, ensuring adherence to design specifications and safety regulations. Collaborated with multidisciplinary teams to interpret architectural plans and facilitate project execution. Conducted site inspections to assess progress and quality of work, providing actionable feedback to contractors.
Technical Auxiliary
Financiera LI
06.2022 - 02.2025
- Developed construction budgets and managed financial reports to support housing development projects. Produced detailed photographic construction reports to document project progress and ensure quality control. Executed marketing strategies to promote financial services, enhancing visibility within the housing sector.
- Remote
Selections Specialist
Teleperformance
06.2018 - 08.2019
- Oversaw comprehensive recruiting processes, including candidate interviews, profile assignments, and testing for psychometric and English proficiency. Developed and facilitated training classes tailored to candidate profiles and organizational needs, enhancing employee integration and performance. Collaborated with cross-functional teams to ensure alignment between recruitment strategies and company objectives.
Operations Supervisor
Teleperformance
01.2018 - 06.2018
- Supervised tech support operations, ensuring high-quality service delivery for telecommunications clients. Managed project timelines and monitored KPIs to optimize team performance and customer satisfaction. Coordinated cross-functional collaboration to address technical issues, enhancing problem resolution efficiency.
Education
Bachelor's Degree in Architecture -
07-2024
With a one-year specialization in design.
Skills
Property Management
Turnover & Make-Ready Coordination
Project Management
Vendor Management
Budget Management
Maintenance Coordination
Lease Administration
Quality Control
Process Improvement
Operations Management
Cross-Functional Collaboration
Scheduling & Workflow Coordination
KPI Monitoring
Financial Reconciliation
Documentation & Reporting
Team Leadership
Staff Training & Development
Employee Onboarding
Coaching & Mentoring
Customer Service
Client Relationship Management
Conflict Resolution
Stakeholder Communication
Public Speaking & Presentation
Community Engagement
Workshop Facilitation
Recruitment & Talent Acquisition
Interviewing & Candidate Assessment
Team Collaboration
Problem SolvingMove-in coordination
Construction Site Inspections
Construction Budgeting
Progress Reporting
Architectural Plan Interpretation
Microsoft Excel
Data Analysis
Report Preparation
Social Media Management
Content Creation
Marketing Strategy
Event Planning
Indoor Fitness Instruction
Safety & Compliance
Time Management
Adaptability
Interests
Photography, Working out, Indoor Cycling, Reading
Timeline
Indoor Cycling Instructor - Promotora De Entretenimiento Adikt, S.A. DE C.V.
01.2026 - Current
Turnover Specialist - Bay Property Management Group
11.2025 - 06.2026
Property Manager Trainer - Bay Property Management Group
06.2025 - 06.2026
Property Manager - Bay Property Management Group
02.2025 - 06.2026
Construction Resident - Consorcio Inmobiliario de Aguascalientes CIA
06.2023 - 02.2025
Technical Auxiliary - Financiera LI
06.2022 - 02.2025
Selections Specialist - Teleperformance
06.2018 - 08.2019
Operations Supervisor - Teleperformance
01.2018 - 06.2018
Autonomous University of Aguascalientes - Bachelor's Degree in Architecture,