Diego Cuevas
International Trade Student
García
Summary
I am a seventh semester student in international trade with experience in the customer service and purchases fields. I'm 22 years old, ready to use my diverse skills and passion for getting things done to propel me toward my goals. My main objective is to achieve fulfillment in my life according to my goals, both at work and personally, always learning new things, in addition to achieving success.
Overview
3
3
Certifications
2
2
Languages
Work History
Customer Service Agent
Majorel SA de CV
7 2022 - 11.2023
- I have developed as a customer service agent for the Booking.com campaign, where I receive calls and emails-messages in Spanish and English
- I provide solutions to the guest's problems, adhering to the processes shared with us in the campaign
- Furthermore, I do different tasks through the system that is provided to us, sometimes meanwhile I explain the solutions to the guests, always taking empathy into account.
Indirect Material & Services Buyer (intern)
Metalsa SAPI De CV
11.2023 - 05.2024
- Conducted regular spend analysis to identify potential areas for cost reduction and strategic partnerships.
- Enhanced procurement efficiency by implementing strategic sourcing and negotiation techniques.
- Arranged transport of goods and tracked orders to confirm timely delivery.
Education
International Trade - International Trade
Tec Milenio
Monterrey, Nuevo León, Mexico 05.2001 -
Skills
Proactive
undefinedCertification
International Business Management - Tec Mienio
Timeline
International Business Management - Tec Mienio
12-2024
Logistics and Supply chain - Tec Milenio
12-2024
Strategic leadership
12-2024
Indirect Material & Services Buyer (intern)
Metalsa SAPI De CV
11.2023 - 05.2024
International Trade - International Trade
Tec Milenio
05.2001 -
Customer Service Agent
Majorel SA de CV
7 2022 - 11.2023
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