Buildium
Diego Villarreal
Virtual Assistant/Administrative Assistant (Property Management)
Piedras Negras,Coahuila
Summary
I'm a positive, disciplined, resourceful, well organized, and trustworthy virtual assistant with four-years experience working remotely and twelve years working in administrative roles.
Overview
12
12
years of professional experience
2
2
years of post-secondary education
2
2
Languages
Work History
Entrepreneur/Owner
Remates Vill Val (Liquidation Pallets)
Piedras Negras, Coahuila
06.2023 - 01.2025
- Responsible of purchasing liquidation pallets from Walmart, Best Buy, Target, and other major stores in the USA.
- Searching for the best available prices in the market obtaining a liquidation price of up to 92%.
- Managed logistics to assure the arrival of purchased goods.
- Responsible of importing purchased goods into Mexico.
- In charge of marketing and sales.
- Responsible of strategically establishing prices and sales strategies to obtain in some cases up 300% in revenue.
Leasing and Collections Coordinator
Freedom Ventures PM
Birmingham, Alabama
01.2021 - 03.2024
- Expert in full-cycle tenant management, including rigorous screening, lease administration, rent collection, eviction coordination, and meticulous move-in/move-out inspections, ensuring high tenant and owner satisfaction
- Proficient in property operations, investor onboarding, and delivering exceptional customer service through timely communication, proactive problem-solving, and efficient coordination of property transitions.
- Maximized recovery of outstanding debts by utilizing persuasive negotiation techniques, payment plans and maintaining a professional and strict collection schedule.
- Increased property occupancy rates by effectively marketing available units and conducting thorough tenant screenings with an outcome response time of under 5 business days.
- Maintained positive landlord-tenant relationships, ensuring clear communication and prompt resolution of any disputes with and average response time of under three hours.
- Updated property management software regularly to optimize efficiency in daily operations such as scheduling maintenance tasks or tracking rent payments received from tenants.
Sales Representative
Porch
Guadalajara, Jalisco
07.2020 - 12.2020
- This role requires excellent customer service skills, including handling around one-hundred both inbound and outbound calls.
- Key responsibilities include meeting revenue goals, adhering to provided scripts, and consistently providing an exceptional level of service to each customer by actively listening to their concerns and answering their questions effectively
- Ensuring an approximate of around twenty high-quality call transfers per day.
- Generated additional sales opportunities with upselling and cross-selling techniques.
Commodity Planner II
Regal Beloit
Piedras Negras, Coahuila
04.2017 - 03.2019
- This role involves conducting strategic MRP analysis to maintain respectable inventory levels.
- Key responsibilities include scheduling component supply to meet production requirements, managing and assessing volume requirements against planning assumptions, reviewing and resolving invoices on hold, and utilizing Oracle as the primary MRP system.
- This position requires strong communication skills, as demonstrated by daily conference calls with five different key suppliers to secure raw material arrival. Additionally, the role involves proactive inventory management through push-in and push-out strategies to optimize inventory levels and drive inventory reduction for more than 3,500 part numbers.
Materials Planner/Buyer
Lear Corporation
Piedras Negras, Coahuila
09.2012 - 04.2017
- This role involves developing and managing production schedules, ensuring timely shipments according to customer MRP requirements within the MFG PRO system
- Implemented a 45 days demand forecasting system to more accurately predict material needs, and reducing excess inventory costs.
- This position requires strong communication skills, particularly in daily interactions with customers in Italy and Canada
- Managed inventory levels for optimal cost savings and minimal stock outs, resulting in increased customer satisfaction.
- Furthermore, it demands close collaboration with customs to ensure smooth export operations by land and sea to meet customer expectations.
- The ability to work under pressure, maintain high organizational skills, and manage personal responsibilities effectively are crucial for success in this role.
- Worked closely with production managers to develop schedules that maximized machine utilization and labor efficiency.
- Optimized production schedules by closely monitoring resources and adjusting timelines accordingly.
Education
High School Diploma -
INEA
Piedras Negras, Coah. 06.2015 - 08.2017
Faribault Jr. High
Faribault, MN.Morristown Elementary
Morristown, MNSkills
Customer Service
Tenant Management
Critical Thinking
Lease Administration
Property Operations
Effective Communication
Property Inspections
Payment plan development
Problem-solving
Time management
Excellent communication
Multitasking and organization
Software
Mondaycom
Slack
Dialpad
MLS
Rently
Microsoft Excel
Google Workspace
Microsoft Word
PowerPoint
Asana
Process Street
Oracle
QAD
MRP
Timeline
Entrepreneur/Owner
Remates Vill Val (Liquidation Pallets)
06.2023 - 01.2025
Leasing and Collections Coordinator
Freedom Ventures PM
01.2021 - 03.2024
Sales Representative
Porch
07.2020 - 12.2020
Commodity Planner II
Regal Beloit
04.2017 - 03.2019
High School Diploma -
INEA
06.2015 - 08.2017
Materials Planner/Buyer
Lear Corporation
09.2012 - 04.2017
Faribault Jr. High
Morristown Elementary
Languages
English
Spanish
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Personal Information
Date of Birth: 09/27/84
Work Preference
Work Type
Full TimeLocation Preference
RemoteImportant To Me
Work-life balanceCompany CultureWork from home optionCareer advancementTraining
Bachillerato, INEEA, Piedras Negras, Coah., MX, 06/01/15, 08/01/17
Interests
Family
Personal Growth
Business
Personal Information
Date of Birth: 09/27/84