Diego Fonseca
San Diego
Summary
Dynamic server with a strong work ethic and exceptional customer service experience at Mignon Pho + Seafood.
Expert in cash handling and suggestive selling, consistently enhancing guest engagement and satisfaction.
Proven ability to thrive in high-volume dining environments while maintaining quality control and fostering repeat business through genuine hospitality.
Overview
4
4
years of professional experience
Work History
Server
Mignon Pho + Seafood
San Diego
07.2021 - 01.2025
- Provided exceptional customer service, ensuring guest satisfaction and prompt resolution of inquiries.
- Maintained cleanliness of dining area, adhering to health and safety regulations.
- Collaborated with kitchen staff to ensure timely food delivery and adherence to quality standards.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Assisted in training new hires, providing guidance on restaurant standards and best practices.
- Developed strong rapport with regular customers through genuine hospitality efforts leading to repeat business.
- Explained menu items and suggested appropriate options for food allergy concerns.
Food Runner
Liuyishou Hot Pot
San Diego
02.2023 - 09.2023
Education
Diploma -
Hoover High School
San DiegoSkills
- Strong work ethic
- Exceptional customer service
- Cash handling
- Guest engagement
- Safe food handling
- Menu memorization
- High volume dining
- Sales techniques
- Quality control
- Table bussing
- Suggestive selling
- Beverage preparation
- Food and beverage pairings
Languages
Spanish
Bilingual or Proficient (C2)
English
Bilingual or Proficient (C2)
Timeline
Food Runner
Liuyishou Hot Pot
02.2023 - 09.2023
Server
Mignon Pho + Seafood
07.2021 - 01.2025
Diploma -
Hoover High School