Summary
Overview
Work History
Education
Skills
LANGUAGES
Timeline
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Diego Ivan Mezquitic Maldonado

Diego Ivan Mezquitic Maldonado

Santa Catarina, Nuevo León,NLE

Summary

Software Development Engineer offering background in analytical thinking and teamwork, with strong desire to develop in professional setting. Brings ability to quickly grasp new concepts and adapt to dynamic environments, paired with foundational skills in research and report writing. Ready to use and develop problem-solving and communication skills in my role.

Overview

3
3
years of professional experience

Work History

Digital Solutions Intern

Clarios
10.2023 - 07.2024
  • Coordinating and leading of teams for the development of information collection applications for audits and volunteer registration, improving the efficiency and accuracy of the data collection process.
  • Automation of overtime registration processes for plants, resulting in a significant reduction in errors and an improvement in process efficiency.
  • Continuous improvements based on user feedback and performance analysis of the developed applications.
  • Solving cases for the SA8000 norm that ensures the safety and quality of experience of the employees by automation of corporate work that used to be done by hand.

Soporte Técnico

Teleperformance - X - FINITY
01.2021 - 07.2021
  • Provided technical account support to customers in the United States via phone calls.
  • Diagnosed and efficiently resolved network and account-related issues.
  • Escalated complex issues to the appropriate teams for a quick resolution.

Education

Ingeniería - Software

Tecmilenio
12.2024

Skills

  • Quick learner
  • Fast learner
  • Problem-solving
  • Leadership
  • Responsability
  • Discipline
  • Commitment
  • Fast Learner
  • Stress Management
  • Teamwork and collaboration
  • Computer skills
  • Multitasking and organization

LANGUAGES

English: C2

Timeline

Digital Solutions Intern

Clarios
10.2023 - 07.2024

Soporte Técnico

Teleperformance - X - FINITY
01.2021 - 07.2021

Ingeniería - Software

Tecmilenio

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Diego Ivan Mezquitic Maldonado