Diego Jurado
Business Development And Growth Manager
Querétaro City, Querétaro
Summary
Dynamic and results-driven Business Development and Growth Manager with over 7 years of experience in cold sales, account management, and client engagement across diverse industries. Recognized for my ability to identify potential buyers and nurture relationships that foster long-term partnerships, I excel in cold outreach strategies while maintaining a warm, people-oriented approach. With a proven track record of driving revenue growth and optimizing processes for operational efficiency, I thrive in fast-paced environments and am passionate about creating value for clients. Committed to collaboration and exceptional service, I aim to contribute to business success by connecting with clients and stakeholders alike.
Overview
7
7
years of professional experience
Work History
Business Development and Growth Manager
Twin Cities Auctions
10.2023 - Current
- Account Management & Growth: Managed existing accounts by nurturing client relationships, cross-selling, and ensuring consistent revenue growth.
- Business Development & Market Analysis: Led outreach efforts to bring in new business, conducting market analysis to identify potential opportunities and expand the client base.
- Client Portfolio Expansion: Successfully grew the client portfolio, working with major U.S. donation companies, vehicle donation programs, fleet rental companies, and dealers.
- Role Implementation & Team Structuring: Played a pivotal role in business growth by introducing and structuring the Customer Service Representative (CSR) and Business Development Manager (BDM) positions.
- Process Automation for Efficiency: Automated key processes to maintain a low headcount while ensuring high operational efficiency.
Business Development and Key Account Manager
Forza Transportation Services
10.2021 - 08.2023
- Key Account Acquisition & Management: Identified and secured large potential accounts, collaborating with internal teams to win full operational contracts and ensure all client volume was directed through the company.
- Facility Development & Operations: Led the development of the Laredo, TX facility, overseeing 3PL and 4PL operations, including cross-border logistics, warehousing, and order dispatching.
- Revenue Growth & Sector Expansion: Successfully grew account revenues from $50,000 USD to over $3.5 million per month, expanding into the pharmaceutical, beauty, automotive, and grocery sectors.
- Resource Optimization & Cross-Border Collaboration: Worked with finance and planning teams to maximize the use of existing resources for operations in both Mexico and the U.S., ensuring seamless fulfillment.
- Warehouse Management System Implementation: Implemented a warehouse management system capable of processing over 200 shipments daily, coordinating operations with major grocery chains such as Walmart, Sam's Club, Costco, Dollar General, and Dollar Tree.
International Business Development Manager
OrderGrid, INC
02.2018 - 09.2021
- Warehouse Setup & Operations Management: Opened and set up warehouses in Toronto, Miami, and Mexico City, managing floor plans, acquisition, hiring, and training of personnel for simultaneous operations.
- Cold Outreach & Negotiation: Conducted cold outreach through channels such as cold calling, cold emailing, and attending summits to negotiate and secure AAA accounts.
- COVID-19 Response & Medical Logistics: Kept operations fully functional during COVID-19, collaborating with national health departments to move medical equipment and resources between the U.S., Canada, and Mexico.
- Revenue Growth & Vendor Relations: Led revenue growth by negotiating with key vendors to secure better terms and services, strengthening operational efficiency across all locations.
- Operational Efficiency & Team Training: Developed operational procedures, managing facilities that processed 3,000 individual orders daily with three continuous shifts and a staff of 50 per warehouse. Trained teams across three countries, traveling monthly to oversee operations.
Education
MBA - Business And Managerial Economics
Banking And Commerce School
Mexico City, Mexico 05.2001 -
Bachelor of Science - Logistics And Materials Management
Mexican Navy Accademy
Anton Lizardo, Veracruz, Mexico 05.2001 -
Skills
Sales Expert
Languages
English
Bilingual or Proficient (C2)
Spanish
Bilingual or Proficient (C2)
Portuguese
Intermediate (B1)
Timeline
Business Development and Growth Manager
Twin Cities Auctions
10.2023 - Current
Business Development and Key Account Manager
Forza Transportation Services
10.2021 - 08.2023
International Business Development Manager
OrderGrid, INC
02.2018 - 09.2021
MBA - Business And Managerial Economics
Banking And Commerce School
05.2001 -
Bachelor of Science - Logistics And Materials Management
Mexican Navy Accademy
05.2001 -
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