Diego Jurado Cadena
Business Development Manager
México City
Summary
Energetic business development professional driven to motivate and excite employees to reach optimum performance. Natural leader and complex problem solver. Experienced with product testing, management and development of new business opportunities. Strategic-thinking with history of transforming inefficient, underperforming operations into successful enterprises. Accomplished communicator with talent for building over-achieving teams. Dedicated to continuous improvement and achieving market-leading results.
Overview
13
13
years of professional experience
10
10
years of post-secondary education
Work History
Business Development Manager
OrderGrid INC
Miami
08.2019 - Current
- Developed and implemented favorable pricing structures balancing firm objectives against customer targets.
- Established relationships with key decision-makers within customer's organization to promote growth and retention.
- Created reports and presentations detailing business development activities.
- Performed research to uncover potential target areas, markets and industries.
- Generated new business with marketing initiatives and strategic plans.
- Developed and promoted successful company sales and account management personnel into leadership positions to drive company growth.
- Scheduled and implemented product promotions in accordance with available inventory and staff resources.
- Partnered with business teams and IT personnel to align project goals with business strategy and define project milestones.
- Completed and submitted monthly and yearly reports to support executive decision making.
- Represented company and promoted products at conferences and industry events.
- Collaborated with company departments to develop new strategies to capitalize on emerging customer and market trends.
- Negotiated, prepared and signed contracts with clients.
- Developed new proposals, contracts and procedures to draw in more clients and streamline work operations.
- Worked with existing customers to increase purchases of products and services.
- Prepared annual budgets with controls to prevent overages.
- Advanced productivity KPIs to achieve key business goals and objectives.
- Partnered with vendors and suppliers to effectively manage and budget.
- Reviewed operations reports to understand numbers and trends.
- Reduced process bottlenecks by training and coaching employees on practices, procedures and performance strategies.
- Evaluated suppliers to maintain cost controls and improve operations.
- Established positive and effective communication among unit staff and organization leadership, reducing miscommunications and missed deadlines.
- Offered staff coaching on observed at-risk work habits to minimize accidents and increase workplace safety.
- Analyzed onsite incidents and instituted precautionary measures to reduce risk and severity of workplace injuries.
- Recognized, documented and advised on removal of hazards.
- Led employee training on safe usage of equipment.
- Completed workplace safety and hazard inspections.
- Participated in safety meetings by answering questions from staff members.
- Trained company employees in safety procedures and provided in-depth documentation for review.
- Instructed employees on OSHA standards.
- Identified and eliminated potential safety code deficits and addressed adequacy of fire exits, stairways, aisle spaces and sprinkler systems through annual inspections.
- Implemented safety training and traffic safety instructional courses which bolstered improvements in safety culture across personnel groups.
- Inspected worksites, practices and gear for compliance with established safety standards.
- Inspected facilities for adherence to fire, hazard and safety guidelines.
- Provided assistance in managing health and safety programs aligned with industry standards.
Executive Assistant to the President
Grupo De Seguridad Integral
México city
03.2018 - Current
- Used advanced software to prepare documents, reports and presentations.
- Created expense reports, budgets and filing systems for management team.
- Processed travel expenses and reimbursements for executive team and senior management group.
- Responded to emails and other correspondence to facilitate communication and enhance business processes.
- Supported business and hospitality needs of corporate partners and staff during meetings and company events.
- Transcribed meeting minutes to support sales, business development and senior management teams.
- Screened personal and business calls and directed to appropriate party.
- Executed basic banking and bookkeeping tasks.
- Managed residential properties and prepared homes for clients prior to arrival.
- Greeted arriving visitors, determined nature and purpose of visit and directed individuals to appropriate destinations.
- Promoted team productivity by keeping supplies organized and well-stocked.
- Volunteered to help with special projects of varying degrees of complexity.
- Organized logistics and materials for each meeting, arranged spaces and took detailed notes for later dissemination to key stakeholders.
- Streamlined operations and prioritized tasks, allowing senior staff to increase productivity.
- Answered high volume of phone calls and email inquiries.
- Handled logistics, catering, agendas and travel arrangements for meeting and event planning for board of directors, president and executive vice president.
- Works closely and effectively with the CEO to keep him/her well informed of upcoming commitments and responsibilities, following up appropriately. Acts as a "barometer," having a sense for the issues taking place in the environment and keeping the President updated.
- Successfully completes critical aspects of deliverables with a hands-on approach, including drafting acknowledgement letters, personal correspondence, and other tasks that facilitate the CEO's ability to effectively lead the company.
- Prioritizes conflicting needs; handles matters expeditiously, proactively, and follows-through on projects to successful completion, often with deadline pressures.
- Follows up on contacts made by the President and supports the cultivation of ongoing relationships.
- Arranges corporate travel and meetings by developing itineraries and agendas; scheduling the corporate jet; booking other transportation; arranging lodging and meeting accommodations.
- Identified new and innovative approaches to physical security training and executed training to direct and guide physical security staff.
- Coordinated and managed vendor relationships to meet service level agreements.
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Communicated with security team and building supervisors using two-way radios, mobile phones and other technological devices.
- Inspected and adjusted security systems, equipment and machinery to maximize coverage of parking lots and building interior and exterior.
- Offered subject matter expertise surrounding physical security strategy and performed site inspections to adhere to physical security strategy and standards.
- Performed risk analyses to identify appropriate security countermeasures.
- Encrypted data and erected firewalls to protect confidential information.
- Participates as an adjunct member of the Executive Team including assisting in scheduling meetings and attending all meetings
Sales Coordinator
TaxDay
México city
01.2013 - 08.2014
- Set up appointments with potential and current customers to promote new products and services.
- Kept detailed records of sales and customer information in CRM software, updating database regularly to maintain top-notch service.
- Handled customer inquiries by staying up-to-date on market and industry trends and finding unique solutions to issues.
- Streamlined training processes for orders, tracking, expense recording and sale protocols to increase employee productivity and enhance sales.
- Researched local markets to identify and flesh out lists of new leads for sales team follow-up.
- Employed closing sales techniques, upselling and customer loyalty incentives to boost sales.
- Deployed and assessed strategies for retaining customers and maximizing account servicing opportunities to promote revenue consistency.
- Prepared pricing strategies for current customers to enhance sales and increase profitability.
Sales Manager
Linmex Gas
México city
01.2012 - 10.2013
- Prepared pricing strategies for current customers to enhance sales and increase profitability.
- Implemented updated CRM systems and social media marketing strategies to streamline sales processes and optimize communication.
- Conducted on-site product demonstrations to highlight features, answer customer questions and redirect concerns toward positive aspects.
- Improved productivity by increasing customer communication and responding to feedback.
- Maintained long-term relationships with high net-worth clients.
- Conducted team meetings to reinforce goals and objectives and set clear expectations about policies and procedures.
- Reviewed customer service agreements for terms and conditions pricing and accuracy.
- Met with clients, delivering presentations and educating on product and service features and offerings.
- Attended industry shows, conventions and other meetings with primary mission of expanding market opportunities.
Sales Assistant
S Works De Mexico. S.A de C.V.
03.2010 - 12.2011
- Gathered and prepared sales materials in preparation for sales meetings.
- Coordinated logistics and catering for meetings and sales events.
- Maintained records related to sales, returns and inventory availability.
- Prepared PowerPoint presentations and Word documents for sales presentations.
- Communicated orders to vendors, scheduling carriers for pickup if needed.
- Fielded customer questions to share information about products, availability and pricing.
- Facilitated ordering and processing of business cards and nameplates for sales team.
- Referred customers to various services by evaluating needs and providing recommendations.
Education
BBA - BBA in Supply Chain.
Escuela Bancaria Y Comercial
Mexico 05.2018 - Current
BSE - Hydraulics
Heroic Naval Military School
Veracruz, Mex. 05.2014 - 05.2018
High School Diploma -
Instituto Simon Bolivar
CDMX. 08.2011 - 08.2013
Skills
Business development and planning
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote
The way to get started is to quit talking and begin doing.
Walt Disney
Timeline
Business Development Manager
OrderGrid INC
08.2019 - Current
BBA - BBA in Supply Chain.
Escuela Bancaria Y Comercial
05.2018 - Current
Executive Assistant to the President
Grupo De Seguridad Integral
03.2018 - Current
BSE - Hydraulics
Heroic Naval Military School
05.2014 - 05.2018
Sales Coordinator
TaxDay
01.2013 - 08.2014
Sales Manager
Linmex Gas
01.2012 - 10.2013
High School Diploma -
Instituto Simon Bolivar
08.2011 - 08.2013
Sales Assistant
S Works De Mexico. S.A de C.V.
03.2010 - 12.2011
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