Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Diego Rubio-Aguirre

El Paso, TX

Summary

Proven team member at Target Corp, adept in customer service and problem-solving, enhanced team efficiency by streamlining communication and fostering strong relationships. Excelled in multitasking and conflict resolution, significantly boosting member satisfaction and workplace safety. Demonstrates exceptional adaptability and a commitment to continuous development, setting a high standard for team collaboration and leadership.

Professional with proven track record in delivering high-quality team results. Skilled in effective communication, problem-solving, and time management. Strong focus on team collaboration, adaptability, and meeting organizational goals. Well-versed in fostering productive and supportive work environment.

Experienced Team Member bringing outstanding performance working with others to meet common goals. Familiar with project management and workflow optimization. Eager to bring knowledge to support business and customer needs.

Knowledgeable Desired Position with solid background in team environments, contributing to smooth operations and successful project outcomes. Proven track record of supporting team goals and maintaining high standards of work quality. Demonstrated effective communication and problem-solving skills in collaborative settings.

Highly efficient Job Title well established in fast-paced and challenging environments. Eager to learn with aptitude for applying new knowledge with skill and efficiency.

Developed strong teamwork and customer service skills in fast-paced environment, looking to transition into new field. Skilled in effective communication and problem-solving, ensuring tasks are completed efficiently and accurately. Ready to leverage these transferable skills to make meaningful impact in new role.

Overview

2
2
years of professional experience

Work History

Team Member

Target Corp
10.2023 - 01.2025
  • Kept work areas clean, organized, and safe to promote efficiency and team safety.
  • Learned all required tasks quickly to maximize performance.
  • Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
  • Contributed to a positive work environment by cooperating with colleagues and maintaining open lines of communication across departments.
  • Maintained up-to-date knowledge of industry trends and best practices, adapting processes as needed to deliver exceptional support services for all members.
  • Maintained detailed records of all interactions, allowing for easy reference and improved follow-up on outstanding matters.
  • Developed strong relationships with members, fostering trust and loyalty to the organization.
  • Worked closely with other departments as needed to resolve cross-functional matters impacting members'' experiences positively.
  • Streamlined communication channels for increased efficiency in handling member inquiries and requests.
  • Demonstrated empathy and understanding when dealing with difficult or sensitive situations involving members.
  • Managed escalated cases effectively, working closely with supervisors to ensure successful outcomes for all parties involved.
  • Assisted in the development of training materials to improve new employee onboarding and knowledge retention.
  • Enhanced member satisfaction by promptly addressing concerns and providing timely resolutions.
  • Leveraged strong problem-solving skills to address complex member issues efficiently and effectively.
  • Stayed calm under pressure to and successfully dealt with difficult situations.
  • Answered telephone calls to offer office information, answer questions, and direct calls to staff.

Team Member

Freddy’s Frozen Custard and Steakburger’s
11.2022 - 10.2023
  • Kept work areas clean, organized, and safe to promote efficiency and team safety.
  • Learned all required tasks quickly to maximize performance.
  • Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
  • Contributed to team success by completing jobs quickly and accurately.
  • Developed strong cooperative relationships with coworkers and managers.
  • Maintained productive, efficient approach to all tasks.
  • Developed strong customer service and product knowledge skills to enhance individual and team performance.
  • Operated register to process payments and collect cash payment for order totals.
  • Worked different stations to provide optimal coverage and meet production goals.
  • Addressed and resolved customer complaints in polite and professional manner.
  • Contributed to a positive work environment by consistently demonstrating professionalism, adaptability, and strong interpersonal skills.
  • Assisted with inventory counts and stocking of merchandise.
  • Increased customer satisfaction with prompt and accurate responses to inquiries, addressing concerns, and resolving issues.
  • Broke down boxes and cartons, disposing of refuse in proper cardboard receptacles.
  • Gained recognition for delivering excellent customer service through active listening, empathetic communication, and timely resolution of concerns.
  • Provided exceptional support to colleagues by sharing knowledge, offering assistance, and fostering teamwork.
  • Managed multiple projects simultaneously by prioritizing tasks effectively and adjusting workload as necessary to meet deadlines.
  • Boosted team morale and productivity with recognition programs and constructive feedback.
  • Assisted in inventory management to prevent stock shortages and overages.

Education

Criminal Justice

University of Texas At El Paso
500 W University Ave, El Paso, TX 79968, Estados U

Skills

  • Customer service
  • Positive attitude
  • Teamwork and collaboration
  • Problem-solving
  • Clear communication
  • Attention to detail
  • Collaboration and teamwork
  • Following instructions
  • Cash handling
  • Cleaning
  • Flexible schedule
  • Leadership qualities
  • Workplace safety
  • Money handling
  • Heavy lifting
  • Creativity and innovation
  • Organizing work stations
  • Goal setting and achievement
  • Product knowledge
  • Complex Problem-solving
  • Training and mentoring
  • Complaint resolution
  • Relationship building
  • Team building
  • Area and facility cleaning
  • FLUENT IN LANGUAGE
  • Continuous development
  • Equipment operation
  • Task prioritization
  • Conflict resolution
  • Willingness to learn
  • Shipping and receiving
  • Adaptability and flexibility
  • Verbal and written communication
  • Safety
  • Workflow optimization
  • Dependability and reliability
  • Multitasking
  • Active listening
  • Time management
  • Multitasking Abilities
  • Excellent communication
  • Organizational skills
  • Decision-making
  • Teamwork
  • Problem-solving abilities
  • Team leadership

Languages

Spanish
Bilingual or Proficient (C2)

Timeline

Team Member

Target Corp
10.2023 - 01.2025

Team Member

Freddy’s Frozen Custard and Steakburger’s
11.2022 - 10.2023

Criminal Justice

University of Texas At El Paso
Diego Rubio-Aguirre