DIEGO A. CAMPOS REYES
Mérida,YUC
Summary
Highly skilled professional with a proven track record in leadership roles. Demonstrated expertise in coordinating teams, managing projects, and driving strategic initiatives. Adept at overseeing production processes to ensure optimal efficiency and quality. Seeking an exciting new professional opportunity to continue expanding potential and contribute to organizational success.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Bilingual Onboarding Specialist
PowerFleet
Mérida, Yucatán, Mexico (Remote)
04.2024 - Current
- Monitoring company protocols and guidelines for problem resolution
- Management of client documentation and processing of operations and procedures
- Achievement of quality and productivity goals
- Effective collaboration with project team members
- Organization and planning of project objectives
- Put together employee files and collected required digital or physical information to meet requirements.
- Coordinated pre-employment screenings, background checks, and documentation requirements to expedite hiring timelines and reduce potential delays in bringing talent onboard.
- Conducted thorough needs assessments to identify gaps in existing onboarding resources, leading to improvements in content and delivery methods.
Assistant Manager
FOOTLOCKER
Dublín, Irlanda
08.2023 - 03.2024
- Leadership and performance management of employees to ensure goal achievement
- Budget administration for labor schedules and wages in relation to profits
- Cultivation of client relationships and identification of opportunities
- Planning, directing, and controlling daily operations
- Weekly conversion rate target of 7.2% and 5-month UPT increase to 1.3%
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
LOGISTIC SUPERVISOR (INTERNSHIP)
REDCARBON
Mérida, Yucatán, Mexico
01.2022 - 01.2023
- Selection of materials and suppliers for various projects
- Compliance with applicable laws, policies, standards, and procedures
- Inventory management with up-to-date and expired reports
- Direction and coordination of projects to meet established deadlines
- Identification of potential hazards and implementation of safety procedures and devices
- Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
Education
Engineer, Industrial and Logistics -
UNIVERSIDAD MODELO
01.2023
Bilingual High School -
COLEGIO JENARO RODRÍGUEZ
01.2019
Skills
- Project management
- Interpersonal Communication
- Process improvement
- Route planning and optimization
- Customer service experience
- Budget management
- Market trends tracking and forecasting
- Account management and updating
Certification
- YUCATÁN Driver's License
- MANUAL HANDLING, RR CONSULTING SERVICES, 2024
- SALES AND COMMUNICATION, FOOTLOCKER, 2024
- SAFETY AND SECURITY, REDCARBON, 2022
Additional Information
SOFTWARE
- Salesforce
- Dynamics 365
- Microsoft Office
- Microsip
- Microsoft teams
- Zebra, Warehouse management
- PowerBI
Languages
English
Advanced (C1)
Timeline
Bilingual Onboarding Specialist
PowerFleet
04.2024 - Current
Assistant Manager
FOOTLOCKER
08.2023 - 03.2024
LOGISTIC SUPERVISOR (INTERNSHIP)
REDCARBON
01.2022 - 01.2023
Bilingual High School -
COLEGIO JENARO RODRÍGUEZ
Engineer, Industrial and Logistics -
UNIVERSIDAD MODELO