Diego Emanuel Cárdenas Rodríguez

I worked on a complex Shopify project in the United States for a multi-million dollar company, in which I was part of a technical strategy that resulted in a 25% increase in sales compared to 2022. I did a lot of activities, these are some of them:

- Shopify Migration: Updated client's system from 1.0 to 2.0 for enhanced functionalities.
- Google Analytics 4 Integration: Integrated GA4 to track key events, improving user behavior understanding.
- Marketing Strategies: Implemented pixel integrations for tracking, A/B Test, Heat maps and another strategies for sales targeting events like Black Friday, Christmas, and others.

- Store Management: Creation of custom templates, custom fields and custom Pages with Liquid, Javascript, HTML and CSS. Manage products, collections, Blogs Post, discounts, etc

- I worked on a Shopify project in the United States as a developer and technical support.
- Technical support at Zigatta for various web projects.
- Assistance with internal Salesforce projects.
- Earned Marketing Cloud Email Specialist Certification on October 30, 2021.

While continuing as a WordPress developer, I started working with web developments in Shopify and CRM with Odoo. Worked with more than 50 companies where i developed a CRM system to automate their processes and facilitate decision-making based on data.

- Customizing and implementing CRM solutions.
- Providing sales team training on CRM usage.
- Supporting and implementing additional features, including troubleshooting and module implementation.
- Development of multiple web platforms with Wordpress and Shopify

I worked on more than 100 web projects from different industries: Construction materials, Real estate, furniture stores, Shoe stores, Cosmetics, Airlines, transportation, health services and more.

- Developed websites and online stores using various platforms, especially in Wordpress.
- Provided client training and technical support.
- Lead a development team, resolving project issues and providing guidance.

- Resolved website adjustments and errors, enhancing user experience.
- Managed server maintenance for various platforms.
- Handled domain and DNS management.
- Provided customer support via phone, chat, resolving queries and ensuring positive experiences.