Summary
Overview
Work History
Education
Skills
Timeline
Generic

Diego Emilio Martinez Silva

Student Of Internacional Bussiness
Cdad. Santa Catarina

Summary

As an International Business student, I am seeking an opportunity at Disney that allows me to gain experience in direct customer interaction, deepen my understanding of business operations in a global setting, and contribute to the company’s growth while developing my professional skills in customer service and advancing my career

Overview

5
5
years of professional experience
2
2
years of post-secondary education
4
4
Languages

Work History

Volunteering as Register Assistant

S-mart Supermarket
Santa Catarina, Nuevo Leon
06.2024 - 09.2024
  • Helped, among other things, with returning unwanted items, unloading groceries, bagging, loading into their car and helping finding products.
  • Contributed to a positive work environment with strong interpersonal skills and proactive teamwork attitude.
  • Greeted guests with friendliness and professionalism.
  • Worked closely with management to provide effective assistance for specific aspects of business operations.

Supervisor of Inbound Logistics

Instituto Nacional Electoral
Santa Catarina, Nuevo Leon
03.2024 - 06.2024

Supervisor in the recollection department of the preliminary election results programme during the 2024 election period

  • Oversaw operations of the department, ensuring smooth workflow and timely completion of tasks.
  • Collaborated with other departments to achieve organizational goals, fostering teamwork across various functions.
  • Coordinated the unloading of trucks, ensuring smooth operations, strict adherence to safety protocols, and accurate delivery of all shipments without damage or security issues.

Real Estate Social Media Promoter

Iglu Inmuebles
12.2023 - 06.2024
  • Identified, interested, and qualified customers to provide potential customers with additional information regarding the product.
  • Motivated team members to meet and exceed sales targets.
  • Provided valuable feedback to management regarding consumer preferences and competitor activities at promotional events.
  • Liaised between clients and internal teams to address any questions or concerns, ensuring smooth operation of promotions.

Restaurant Waiter

Family Small Bussiness
06.2019 - 03.2020
  • Managed multiple tables simultaneously while maintaining high levels of accuracy in order placement and delivery.
  • Answered customers' questions, recommended items, and recorded order information.
  • Cultivated warm relationships with regular customers and enhanced customer satisfaction by providing attentive service and anticipating guest needs.
  • Maintained clean and organized dining areas for optimal guest experience.

Education

Licenciatura - Negocios Internacionales

Universidad Nacional Autónoma De México (UANL)
San Nicolás De Los Garza Nuevo León
08.2022 - Current

Course - Educación Financiera

CODUSEF
Remote
06-2021

Course - Successful Negotiation: Essential Strategies and Skills

University of Michigan
Remote
12-2021

Skills

Fast Learner

Computer Skills

Time Management

Workload Management

Personal branding

Customer service

Communication

Timeline

Volunteering as Register Assistant

S-mart Supermarket
06.2024 - 09.2024

Supervisor of Inbound Logistics

Instituto Nacional Electoral
03.2024 - 06.2024

Real Estate Social Media Promoter

Iglu Inmuebles
12.2023 - 06.2024

Licenciatura - Negocios Internacionales

Universidad Nacional Autónoma De México (UANL)
08.2022 - Current

Restaurant Waiter

Family Small Bussiness
06.2019 - 03.2020

Course - Educación Financiera

CODUSEF

Course - Successful Negotiation: Essential Strategies and Skills

University of Michigan
Diego Emilio Martinez SilvaStudent Of Internacional Bussiness