Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

Diego Geovanni Damasco Eudabe

Aguascalientes

Summary

Experienced with designing and implementing software applications that meet user needs and business goals. Utilizes coding languages and frameworks to create efficient, reliable code. Track record of fostering collaboration and delivering quality software solutions on time.

Overview

1
1
year of professional experience
1
1
Certification

Work History

Technical Support Engineer

Boletiland
03.2023 - 03.2024
  • Responded to support requests from end-users and patiently walked individuals through basic troubleshooting tasks.
  • Conducted root cause analysis of technical issues, implementing preventive measures for future occurrences.
  • Provided remote and in site assistance to clients, ensuring timely resolution of software and hardware concerns.
  • Enhanced customer satisfaction by resolving complex technical issues promptly and effectively.

Education

Bachelor of Engineering in Multiplatform Software

Universidad Tecnológica De Calvillo
Aguascalientes
01-2025

Skills

  • Technical support
  • Hardware configuration
  • HTML and CSS proficiency
  • Database management
  • Git version control
  • Support system management
  • Customer relationship management
  • Teamwork and collaboration
  • Project management
  • JavaScript experience
  • Data analysis
  • Front-end development

Certification

  • SCRUM MASTER - UDEMY
  • Introduction of web development - desafio latam


Languages

English
Upper intermediate (B2)
Spanish

Timeline

Technical Support Engineer

Boletiland
03.2023 - 03.2024

Bachelor of Engineering in Multiplatform Software

Universidad Tecnológica De Calvillo

Similar Profiles

CREATE PROFILE
Diego Geovanni Damasco Eudabe