Summary
Overview
Work History
Education
Skills
Certification
Accomplishments
Timeline
CustomerServiceRepresentative

Divier Flores Lopez

Software Engineer
Mexico City

Summary

Results-driven web developer with over five years of experience in delivering exceptional customer service and innovative solutions. Proven track record of collaborating with international companies to ensure high-quality outcomes. Expertise in front-end technologies, complemented by extensive knowledge in e-commerce development and management. Recognized for a proactive and dynamic approach, along with the ability to adapt seamlessly to diverse work environments. Holds Salesforce certification as a B2C Commerce Developer.

Overview

8
8
years of professional experience
5
5
Certifications
3
3
Languages

Work History

Senior Salesforce Developer/Tech Lead

Tata Consultancy Services
05.2025 - Current
  • Streamlined business processes for increased efficiency with the development of tailored Salesforce solutions.
  • Optimized system performance through regular code reviews and refactoring inefficient components.
  • Consistently met or exceeded project goals, delivering high-quality solutions within budget constraints.
  • Facilitated communication between stakeholders, translating complex technical concepts into easy-to-understand terms for non-technical users.
  • Enhanced user experience by designing and implementing custom Salesforce applications.

Senior Managed Services Engineer

AVIO Consulting
08.2024 - Current
  • I'm in charge of develop and provide continuous support in salesforce platforms to different companies around the world. In this role I'm working with Commerce Cloud and Marketing cloud in multiple projects.
  • Location: México

Salesforce Admin

IBM
04.2024 - 08.2024
  • Started a new position inside of IBM as a Salesforce Administrator providing support to one of the biggest energy companies on the US.

Application Developer SAP Hybris

IBM
03.2022 - 05.2024
  • UI/UX Modifications
  • Design and execution of querys for production database
  • Creation of E-Spot for advertising
  • Front and Backend modifications
  • B2B model design and modifications according to client requirements
  • Use of SVN to perform correct version control

SAP Hybris Consultant

BanBajío
09.2023 - 01.2024
  • Worked as SAP External Consultant developing a marketing project in which my responsibilities were:
  • Creation of CBOs for SAP platform
  • Configuration of CBO's segmentation focused on profiles
  • Interaction with SAP Logon 730 platform
  • Data Manipulation following security standards
  • Fiori configuration and accesses

B2C Commerce Developer

The Functionary
08.2021 - 06.2022
  • Ticket Resolution
  • Front and Back-end support
  • Configuration and implementation of SiteGenesis and SFRA Architecture
  • Configuration of ISML
  • Configuration of Jobs
  • Configuration, implementation and optimization of hooks

Web Developer

Sanher
07.2020 - 10.2020
  • Web Project with two more developers in which my main tasks were:
  • Web Page Design
  • Email configuration and maintenance
  • Optimization of images
  • Configuration of web service

IT Analyst

CompuCom
02.2019 - 09.2019
  • IT support for general users
  • Support for Citrix platform
  • Handling of platform for virtual billing
  • Location: Ciudad de México, Mexico

Support Engineer

Liberato Software
06.2018 - 02.2019
  • Server installation with CENTOs 6
  • Firewall settings
  • Tomcat configuration of management, administration and maintenance applications
  • MySQL server configuration
  • Installation of protection software against DDoS attacks
  • Location: Ciudad de México, Mexico

Inbound Customer Service Representative

Bite Squad
01.2018 - 06.2019
  • Location: Ciudad de México, Mexico

Education

Ingeniería - Sistemas Computacionales

ESCOM, IPN
01.2024

Skills

SFMC

Salesforce Commerce Cloud (SFCC)

Consultoría de Salesforcecom

Implementación de Salesforcecom

Salesforce Desarrollo Salesforcecom

Diseño web Desarrollo front end

Gestión de correos electrónicos

Hybris SAP logon 730 Sap Fiori

Jsp Eclipse SVN Tortoise SVN

JSTL

JavaServer Pages Standard Tag Library

Programación

Programación orientada a objetos (OOP)

Performance metrics

Technical troubleshooting

Language proficiency

Certification

Salesforce B2C Commerce Developer - Salesforce

Accomplishments

  • Salesforce Efficiency Boost: Increased Salesforce platform efficiency by 30% through strategic implementations and updates.
  • E-commerce Speed Enhancement: Led team to reduce e-commerce page load times by 50%, enhancing user experience.
  • Database Performance Improvement: Improved query performance by 40% through database redesign, increasing productivity.
  • Salesforce Workflow Optimization: Optimized Salesforce Lightning experience, resulting in 25% faster workflow processing.

Timeline

Senior Salesforce Developer/Tech Lead

Tata Consultancy Services
05.2025 - Current

Senior Managed Services Engineer

AVIO Consulting
08.2024 - Current

Salesforce Admin

IBM
04.2024 - 08.2024

SAP Hybris Consultant

BanBajío
09.2023 - 01.2024

Application Developer SAP Hybris

IBM
03.2022 - 05.2024

B2C Commerce Developer

The Functionary
08.2021 - 06.2022

Web Developer

Sanher
07.2020 - 10.2020

IT Analyst

CompuCom
02.2019 - 09.2019

Support Engineer

Liberato Software
06.2018 - 02.2019

Inbound Customer Service Representative

Bite Squad
01.2018 - 06.2019

Ingeniería - Sistemas Computacionales

ESCOM, IPN
Divier Flores LopezSoftware Engineer