Summary
Overview
Work History
Education
Skills
Interests
Timeline
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Dominic Francisco Ariceaga Bermea

Customer-centric Business Owner With A Background In Hospitality And Logistics
Tulum, Quintana Roo

Summary

Im a Logistics business owner (Envioshop - 700+ shipments a month)

Former guest service concierge and receptionist with bilingual fluency (Spanish/English).

I have a TEFL certification and I trained/studied in institutional trading strategies. (70+ hrs market mechanics, 250+ hrs hedging strategies).

Overview

4
4
years of professional experience
2
2
Languages

Work History

Business Owner of Shipping and Packaging Franchise

Own Business
06.2024 - Current
  • Managed day-to-day business operations.
  • Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
  • Developed partnerships with FedEx/DHL/Estafeta and other shipping companies to streamline pickups, creating passive revenue streams.
  • Established and scaled a shipping/packaging business specializing in e-commerce returns (Amazon/Temu).
  • Manage daily operations, customer service, and local marketing strategies.

Guest Service Agent & Recepcionist.

Copal Tulum
04.2021 - 09.2023
  • Supported front desk team members during peak times, ensuring efficient operations under high-pressure situations.
  • Acted as liaison between guests and hotel departments to facilitate communication regarding special requests or concerns effectively addressing any issues that arose during their stay.
  • Handled 50+ daily check-ins/outs, providing multilingual support (Spanish/English).

Education

GED -

UNIVERISDAD DEL VALLE DE MÉXICO
Querétaro City, Querétaro, Mexico
05.2001 -

Skills

  • Business Management: Operations Logistics E-Commerce Solutions

  • Customer Relations: Bilingual Support Conflict Resolution Hospitality

  • Spanish (Native) English (Native)

  • Studied market mechanics, institutional liquidity concepts, and high-probability entry models (70 hours) (PHOTON COURSE)

  • Finished 250 hours of advanced market analysis, fundamentals and hedging techniques (The Trading Mentor course)

TEFL Certification

  • Certified to teach English as a foreign language, demonstrating communication and instructional skills

Interests

Financial Markets

Crypto Markets

Tech Anlysis

Trading

DeFi

Web3

Timeline

Business Owner of Shipping and Packaging Franchise

Own Business
06.2024 - Current

Guest Service Agent & Recepcionist.

Copal Tulum
04.2021 - 09.2023

GED -

UNIVERISDAD DEL VALLE DE MÉXICO
05.2001 -

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Dominic Francisco Ariceaga BermeaCustomer-centric Business Owner With A Background In Hospitality And Logistics