Diego Angel
Summary
Results-driven General Manager leading a high-performing fitness club in one of the company's top-performing regions. Experienced in overseeing daily operations, developing and leading employees, increasing member satisfaction, and driving sales growth. Seeking to leverage leadership and operations experience while continuing to grow professionally and gain experience in a new industry.
Overview
1
1
Certification
2
2
years of professional experience
Work History
General Manager
Planet Fitness
Bolingbrook, IL
2025.09 - Current
- Oversaw daily operations for a high-performing fitness club, managing scheduling, onboarding, payroll, orders, member retention, and sales.
- Developed marketing strategies to drive membership growth and enhance customer satisfaction.
- Established and maintained effective communication with staff members to ensure efficient operations.
- Identified areas of improvement and implemented new systems to enhance performance.
- Monitored inventory and placed orders to ensure the club is well-stocked.
Assistant Manager
Planet Fitness
Joliet, IL
2025.05 - 2025.09
- Collaborated with management to formulate strategies for meeting business objectives.
- Delegated tasks to staff, establishing clear priorities and expectations.
- Trained new employees to ensure proper job performance and productivity.
- Analyzed candidate tracking, overdue payments, and inventory levels, providing detailed reports.
- Managed cash drawers and supervised bank deposits for our facility.
Member Service Representative
Planet Fitness
Joliet, IL
2024.10 - 2025.05
- Resolved member inquiries related to billing and account management to ensure customer satisfaction.
- Conducted routine equipment checks to ensure operational functionality for member use.
- Maintained cleanliness and organization of facility to create a welcoming environment for members.
Education
High School Diploma -
Plainfield East High School
Plainfield, IL 2023-05
Skills
- Operations management
- Team leadership
- Sales and member retention
- Customer service
- Employee onboarding and training
- Scheduling & staffing
- Inventory control
- Payroll management
- POS systems
Certification
- CPR/AED Certified - ProTrainings
Timeline
General Manager
Planet Fitness
2025.09 - Current
Assistant Manager
Planet Fitness
2025.05 - 2025.09
Member Service Representative
Planet Fitness
2024.10 - 2025.05
High School Diploma -
Plainfield East High School