Duc Nguyen
Toronto
Summary
Dedicated server with proven expertise in delivering exceptional customer service. Skilled in effective communication and team collaboration, ensuring high satisfaction rates and efficient order management.
Overview
1
1
Certification
2
2
years of professional experience
Work History
Server
Pho Son
Toronto
08.2025 - 03.2026
- Delivered exceptional customer service by managing orders and ensuring timely food delivery.
- Trained new servers on menu knowledge and customer service standards to maintain quality service.
- Maintained clean and organized dining areas to uphold restaurant hygiene standards.
- Provided customer assistance to address inquiries and resolve issues. to ensure satisfaction and foster repeat business.
- Addressed customer inquiries on sizing, accessories, and merchandise care to enhance shopping experience.
Cashier
Blondies Pizza
Toronto
11.2023 - 07.2025
- Processed customer transactions accurately and efficiently at busy service counter.
- Assisted customers with menu selections and addressed inquiries promptly.
- Maintained cleanliness and organization of cash register area and dining space.
Education
High School Diploma -
Westview Centennial Secondary School
755 Oakdale Rd05-2023
Skills
- Transaction processing
- Customer service
- Organizational skills
- Time management
- Attention to detail
- Team collaboration
- Effective communication
- Adaptability to change
- Strong work ethic
Certification
- Smart Serve
Timeline
Server
Pho Son
08.2025 - 03.2026
Cashier
Blondies Pizza
11.2023 - 07.2025
High School Diploma -
Westview Centennial Secondary School