Summary
Overview
Work History
Education
Skills
Certification
Skills And Knowledge
Timeline
Generic

Dulce María Bonilla Domínguez

Ciudad Juárez

Summary

Quality Management Systems Specialist with over 7 years of experience leading internal and external audits and managing the implementation and maintenance of international standards such as ISO 9001,14001, 50001 and 45001. Committed to continuous improvement and operational excellence, my focus is on optimizing processes, reducing risks and ensuring regulatory compliance for companies seeking to strengthen their competitiveness. With strong leadership and strategic skills, I can contribute to organizational success and long-term sustainability.

Overview

7
7
years of professional experience
1
1
Certification

Work History

QUALITY PLANNING SPECIALIST

PCE TECHNOLOGY DE JUÁREZ (FOXCONN)
05.2023 - 12.2024
  • Integrated Management Systems (ISO 9001:2015, ISO 14001:2015, ISO 45001:2018, ISO 50001:2018), ensuring full compliance
  • Analyzed and implemented customer quality specifications into organizational processes
  • Coordinated second-party and internal audits, presenting results and corrective actions to senior management
  • Developed and monitored supplier audit plans and ensured improvement of supplier quality performance.
  • Conducted root cause analysis (8D) and implemented countermeasures for continuous improvement
  • Led the creation and approval of quality documents for a major metal-mechanical plant transition (China to Mexico)
  • Coordinated over internal and external audits, achieving a 95% compliance rate
  • Developed corrective actions to address non-conformances identified during audits

ISO AND CALIBRATION LEADER

ELECTROLUX HOME PRODUCTS DE MÉXICO
03.2018 - 05.2023
  • Led the Quality and Environmental Management Systems, maintaining ISO 9001:2015 and 14001:2015 certifications
  • Coordinated internal, external, and layered audits, ensuring compliance and timely resolution of non-conformances
  • Managed document control processes, including reviews, updates, and approvals
  • Developed risk and opportunity analyses following ISO 31000 standards
  • Conducted training programs on ISO standards for new hires and internal auditors
  • Supervised calibration activities, ensuring compliance with annual plans
  • Implementation and certification of ISO 50001:2018

Education

Bachelor's Degree - Industrial Process and Operations Engineering

Universidad Tecnológica de Ciudad Juárez

Skills

  • ISO Standards
  • Quality Audits
  • SAP
  • Minitab
  • AS400
  • Statistical Process Control (SPC)
  • Leadership
  • Teamwork
  • Effective Communication
  • Adaptability
  • Critical thinking
  • Strategic planning
  • Problem-solving
  • Excellent communication
  • Team collaboration
  • Adaptability and flexibility
  • Continuous improvement

Certification

  • Leader Auditor ISO 9001:2015, 14001:2015, 45001:2018 and 50001:2018
  • Internal Auditor ISO 9001:2015, 14001:2015, 45001:2018 and 50001:2018
  • Legals Requirements ISO 5001:2018 and 14001:2015
  • Internal auditor IATF 16949:2016
  • Training Instructor
  • Core tools.
  • Lean Six Sigma White Belt

Skills And Knowledge

ISO Standards, Quality Audits, SAP, Minitab, AS400, Statistical Process Control (SPC), Leadership, Teamwork, Effective Communication, Adaptability, Critical Thinking, Strategic Planning, English, Intermediate

Timeline

QUALITY PLANNING SPECIALIST

PCE TECHNOLOGY DE JUÁREZ (FOXCONN)
05.2023 - 12.2024

ISO AND CALIBRATION LEADER

ELECTROLUX HOME PRODUCTS DE MÉXICO
03.2018 - 05.2023

Bachelor's Degree - Industrial Process and Operations Engineering

Universidad Tecnológica de Ciudad Juárez

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Dulce María Bonilla Domínguez