Dylan Medina
El Paso
Summary
Sales professional adept at leading teams and enhancing operational efficiency, with extensive experience in coordinating tasks to drive productivity and reduce service errors. Proven problem-solving and customer service skills have been applied to manage operations and improve sales metrics in various settings. Focused on strategic planning and negotiation, with a strong commitment to boosting sales performance and customer satisfaction in future roles.
Overview
1
1
year of professional experience
1
1
Certification
Work History
Sales Associate
Escar Auto
08.2023 - 12.2023
- Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Achieved monthly sales targets consistently by implementing effective sales strategies and maintaining a high level of product knowledge.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Collaborated with team members to improve overall store performance, sharing best practices, and offering support as needed.
- Helped customers locate products and checked store system for merchandise at other sites.
- Engaged with customers to build rapport and loyalty.
- Solved customer challenges by offering relevant products and services.
- Enhanced team productivity by fostering a positive work environment and providing support to colleagues as needed.
- Educated clients on current promotional offerings and products using persuasive selling tactics.
Team Leader
Whataburger
11.2022 - 07.2023
- Set performance expectations for the team, monitoring progress towards goals and providing constructive feedback as needed.
- Supervised team members to confirm compliance with set procedures and quality requirements.
- Monitored team performance and provided constructive feedback to increase productivity and maintain quality standards.
- Established open and professional relationships with team members to achieve quick resolutions for various issues.
- Built strong relationships with customers through positive attitude and attentive response.
- Assisted in recruitment of new team members, hiring highest qualified to build team of top performers.
Education
High School Diploma -
05.2022
Skills
- Customer Service
- Teamwork and Collaboration
- Problem-solving skills
- Time Management
- Cash Handling
- Problem-Solving
- Exceptional customer service
Certification
Certified Food Manager by DSHS
Languages
English
Advanced (C1)
Spanish
Bilingual or Proficient (C2)
Additional Information
- Launched and manage three entrepreneurial ventures: a Digital Marketing Agency, a Streaming Platform, and a Food Truck.
-Strong focus on innovation, customer satisfaction, and business growth.
Timeline
Sales Associate - Escar Auto
08.2023 - 12.2023
Team Leader - Whataburger
11.2022 - 07.2023
Bowie High School - High School Diploma,
Similar Profiles
Scott WetzelScott Wetzel
Automotive Service Advisor at Group 1 Auto / Ray Brandt Auto / Benson AutoAutomotive Service Advisor at Group 1 Auto / Ray Brandt Auto / Benson Auto
Kelvin JacobsenKelvin Jacobsen
General Manager at Classic Auto Wash/Speedy Apollo Auto ServiceGeneral Manager at Classic Auto Wash/Speedy Apollo Auto Service
Hunter Thomas ChanceHunter Thomas Chance
Customer Service at AAA Auto Club Group Fins Auto WashCustomer Service at AAA Auto Club Group Fins Auto Wash