Dzoara Gómez Vilches

To prospect customers looking to buy, rent or sell different properties, managed contracts, negotiations, and all aspects of sales to finalize purchases and exceed customer expectations. I give support as an interpreter to foreign customers who do not speak spanish.

Achievement: First sale within the first month.

Coordination and follow up on shipments, supervise product packaging, after sales service and complaint resolution in time. Administrative tasks.

Achievements: Customer recovery, credit notes reduction.

Responsible for Caribbean market operation having a strong communication and punctual follow up with sales team in the USA and logistics team in New Zealand thus to have full customer satisfaction and timely delivery. PO’s follow up, PO’s capture in SAP, stock and sales reports, customer inventory planning along with sales managers.

Achievements: Place cheese surplus, complaints resolution in time.

PO’s reception, capture in SAP, follow up through the process with all the involved areas such as finances, planning, quality, shipping, sales; invoicing consigned material, occasional visits to customers, follow up on new projects.

Achievements: Consigned material customer recovery, managing of 50 customers.