Success Factors
EDDA VALENCIA MADRID
Summary
HR specialist with more than 10 years of international experience, focused on strategies that empower talent while ensuring alignment with the organization's objectives and goals. Strong skills in conflict resolution, team management, and adaptability to change.
Overview
12
12
years of professional experience
2028
2028
years of post-secondary education
1
1
Language
Work History
Human Resources Manager (Sr. Analyst I)
AQUANIMA
05.2023 - Current
- Management of all Human Resources processes, including Talent Acquisition, Training, Labor Relations, and Organizational Climate for the North America region (USA and Mexico), aligning HR strategies with global objectives
- Achieved a significant reduction in time-to-fill, decreasing the average days to fill positions from 45 to 39 by optimizing the selection and hiring process through improved response times and feedback procedures
- Ensured compliance with NOM-035 by managing surveys (80% response rate), developing action plans for risk factors, and monitoring the annual plan to guarantee regulatory compliance
- Collaboration and support to the organization's leaders to identify training needs and ensure the execution of employee development plans
- Led new initiatives focused on improving the organizational climate, including 1:1 sessions and focus groups, which positively impacted employee engagement and increased job satisfaction from 8.4 to 8.6 in the latest employee survey
Human Resources Business Partner
NTT DATA
11.2021 - 04.2023
- Supported the Projects and Applications Services area in Human Resources processes, specifically for the U.S., ensuring compliance with HR policies, procedures, and local regulations
- Designed and managed a dashboard to track the training of 16,000 employees, optimizing the monitoring of progress in training programs
Human Capital Manager
GRUPO SALINAS
07.2021 - 11.2021
- Provided strategic advisory support to Backoffice leaders, aligning Human Resources initiatives with business objectives
- Managed a team of four, overseeing their professional development and ensuring a customer orientation
- Supported the implementation of HR processes and policies, improving operational efficiency
Human Resources Coordinator
EL PUERTO DE LIVERPOOL
08.2017 - 06.2021
- Provided strategic guidance to Finance, IT, and Audit leaders, aligning Human Resources initiatives with business objectives
- Managed an HC of 800 employees
- Implemented improvements in salary structures, recruitment processes, and training programs, contributing to resource optimization and better organizational results
- Collaborated on succession planning, talent development, and performance management, achieving a 60% internal promotion rate
- Designed and implemented professional development programs and career plans to enhance employee skills and prepare future leaders
- Utilized HR data analysis and metrics, including a dashboard for vacancies, turnover, and development, to inform strategic decisions and enhance organizational performance
- Facilitated change management by supporting adaptation to new policies, technologies, and processes
- Fostered a positive organizational culture and increased employee engagement through initiatives that enhanced motivation and well-being, improving the work environment in multiple areas
HR Strategic Projects Consultant
EL PUERTO DE LIVERPOOL
08.2016 - 07.2017
- Managed and optimized the Performance, Succession, and Development modules in the SuccessFactors platform, aligning functionalities with the organization's strategic needs
- Coordinated the implementation of the Success Factors Performance module for more than 7,000 executives, achieving a significant improvement in the performance evaluation and talent development processes
- Executed strategic HR projects that optimized key processes, increased operational efficiency, and promoted digital transformation
HR Regional Specialist
EL PUERTO DE LIVERPOOL
07.2013 - 07.2016
- Collected and analyzed HR metrics (turnover, staffing, and organizational movements), creating detailed reports that supported strategic decision-making by organizational leaders
- Provided support to HR Business Partners (HRBP) and regional coordinators, ensuring the effective implementation of key Human Resources initiatives
- Delivered SAP training sessions, improving HR process management in retail stores, driving technology adoption, and optimizing workflows
Education
Certification in Strategic Human Capital Management -
ITESM
Certificate HR Business Partner - undefined
LATAM Business School
Organizational Psychology - undefined
ITESM, Campus Santa Fe
01.2007 - 01.2011
Skills
- Conflict management and resolution
- Adaptability to change
- Alignment and execution
- Customer orientation
- HR Processes
- Data Analysis
Software
Workday
MS Office
SAP HR
Google Suite
Timeline
Human Resources Manager (Sr. Analyst I)
AQUANIMA
05.2023 - Current
Human Resources Business Partner
NTT DATA
11.2021 - 04.2023
Human Capital Manager
GRUPO SALINAS
07.2021 - 11.2021
Human Resources Coordinator
EL PUERTO DE LIVERPOOL
08.2017 - 06.2021
HR Strategic Projects Consultant
EL PUERTO DE LIVERPOOL
08.2016 - 07.2017
HR Regional Specialist
EL PUERTO DE LIVERPOOL
07.2013 - 07.2016
Organizational Psychology - undefined
ITESM, Campus Santa Fe
01.2007 - 01.2011
Certificate HR Business Partner - undefined
LATAM Business School
Certification in Strategic Human Capital Management -
ITESM
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