Gabriel Eder Aquino Navarro
Fraud Prevention Specialist
México City
Summary
Seasoned Fraud and Risk Prevention professional with over 10 years of operational and administrative expertise adept at identifying operational and administrative process improvements, implementing technological tools, and devising business strategies.
Overview
12
12
years of professional experience
4
4
years of post-secondary education
Work History
Fraud Prevention Specialist
Cetelem
11.2018 - Current
- Manage the company's primary fraud prevention tool
- Design and program automated fraud prevention rules and update manual rules
- Train operational departments on handling risk cases
- Prepare reports and metrics on identified fraud cases, presenting the information in various forums and committees
- Plan and monitor system and process automations and/or updates
Fraud Analyst
HSBC
03.2012 - 11.2018
- Analyze credit applications for various financial products offered by the institution
- Review the credit origination process, validate documentation, and conduct customer calls to verify information
- Handle requests from regional sub-directors for special customer evaluations
- Identify applications as confirmed or potential frauds
- Prepare reports and present results
Education
Licenciatura - Relaciones Internacionales
Universidad Nacional Autónoma de México
02.2004 - 05.2008
Skills
Communication Skills
Adaptability
Leadership Skills
Customer Service
Ability to Work in a Team
Fast Learner
Excellent Communication Skills
Placeofbirth
México City
Personal Information
- Date of Birth: 11/27/1984
- Nationality: Mexican
Languages
Español; Castellano
Bilingual or Proficient (C2)
Italiano
Intermediate (B1)
Inglés
Intermediate (B1)
Software
Microsoft Office
SQL
Timeline
Fraud Prevention Specialist
Cetelem
11.2018 - Current
Fraud Analyst
HSBC
03.2012 - 11.2018
Licenciatura - Relaciones Internacionales
Universidad Nacional Autónoma de México
02.2004 - 05.2008
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