Results-driven professional with expertise in enhancing customer satisfaction through effective problem-solving and communication. Proven ability to streamline operational procedures, contributing to increased efficiency and operational excellence.
Overview
6
6
years of professional experience
2
2
Languages
Work History
Especialista En Impermeabilización
BOHREL
León, Guanajuato, Mexico
01.2026 - 06.2026
Head of operation cost management
Head of reparation as well as preventive and corrective maintenance
Customer service
Assisted in developing and implementing operational procedures to enhance efficiency.
Participated in training sessions to improve skills in relevant tools and software systems.
Improved customer satisfaction rates through proactive problem-solving and efficient complaint resolution.
Volleyball Instructor
Cetis 77
León, Guanajuato, Mexico
03.2025 - 12.2025
Provided individualized coaching to improve techniques and boost player confidence.
Designed and implemented engaging volleyball drills to enhance player skills and teamwork.
Organized practice schedules and maintained equipment for optimal training sessions.
Facilitated communication between players and parents regarding performance updates and progress.
Bike Mechanic
Motoservicio El Pelón
León, Guanajuato, Mexico
06.2024 - 08.2024
Diagnosed mechanical issues using specialized tools and equipment.
Performed routine maintenance on motorcycles, ensuring optimal performance and safety.
Assisted in troubleshooting electrical systems and wiring for various motorcycle models.
Store Assistant
Extrema Display
León, Guanajuato, Mexico
08.2023 - 02.2024
Operated machinery to assemble products efficiently and meet production targets.
Monitored quality control processes to ensure adherence to safety standards.
Conducted routine inspections of equipment and performed basic maintenance tasks.
Trained new employees on safety protocols and operational procedures effectively.
Assisted in inventory management by tracking materials and supplies accurately.
Kitchen Cook
Walthy Waffle
León, Guanajuato, Mexico
03.2020 - 02.2021
Prepared and cooked meals according to standardized recipes and presentation guidelines.
Operated kitchen equipment efficiently, ensuring compliance with safety and sanitation standards.
Collaborated with team members to streamline food preparation processes, enhancing service speed.
Assisted in inventory management, monitoring stock levels, and minimizing food waste.
Maintained cleanliness of workstations and kitchen areas, adhering to health regulations consistently.
Cleaned and sanitized work areas, utensils and equipment.
Especialista En Medicina General Integral at Diplomado En Imagenologia Y UltrasonidoEspecialista En Medicina General Integral at Diplomado En Imagenologia Y Ultrasonido