EDGAR CRUZ
Summary
Solid record in bringing multiple account projects to completion accurately while explaining complicated sales and cost data clearly and in an accessible manner. Looking to utilize excellent account handling abilities to improve business operations, achieve high sales targets, and exceed company goals.
Overview
16
16
years of professional experience
1
1
Certification
Work History
Business Unit Manager
HATCH STAMPING COMPANY LLC.
01.2021 - 01.2025
- Responsible of sales and business development for Mexico and US, reporting to Corporate Vice-President of Sales (Michigan, USA)
- Management of process of sales stages (sales cycle in Salesforce) with Account Managers in US and MX, with focus on close win new business opportunities and development of strategic business relations with new customers and prospect customers (metal and assemblies)
- Responsible to coordinate the quote process and presentation of final quotes for new projects, engineering changes, pre-series or special services
- Coordinate Sales Administration activities for both plants in Mexico and activities for some common clients in plants located in Michigan and Tennessee
- Negotiation of price adjustments due to material price fluctuation, LTA´s or special negotiations
- Lead new business win, kickoff meetings, with cross-functional teams and coordinate technical/engineering reviews with customers
- Financial analysis on current and new business to develop commercial strategies for efficiency and margin improvements
- Support to accounting on resolutions of payments issues
- Responsible to keep high customer satisfaction and support on quality, delivery or commercial issues
Business Unit Manager
HATCH STAMPING COMPANY LLC.
01.2021 - 01.2025
- Responsible of sales and business development for Mexico and US, reporting to Corporate Vice-President of Sales (Michigan, USA)
- Management of process of sales stages (sales cycle in Salesforce) with Account Managers in US and MX, with focus on close win new business opportunities and development of strategic business relations with new customers and prospect customers (metal and assemblies)
- Responsible to coordinate the quote process and presentation of final quotes for new projects, engineering changes, pre-series or special services
- Coordinate Sales Administration activities for both plants in Mexico and activities for some common clients in plants located in Michigan and Tennessee
- Negotiation of price adjustments due to material price fluctuation, LTA´s or special negotiations
- Lead new business win, kickoff meetings, with cross-functional teams and coordinate technical/engineering reviews with customers
- Financial analysis on current and new business to develop commercial strategies for efficiency and margin improvements
- Support to accounting on resolutions of payments issues
- Responsible to keep high customer satisfaction and support on quality, delivery or commercial issues
Key Account Leader
ILPEA DE MEXICO S. DE R.L. DE C.V.
10.2019 - 12.2020
- Responsible of Sales reports in Mexico´s two production plants (Querétaro/Monterrey)
- Active participation in cost analysis of current business and new opportunities (Sales Forecast)
- Monthly and annual closing sales of the Querétaro// Monterrey
- Organize and manage the information of the sales department
- Documentation generation for customer quotes
- Purchase orders tracking
- Updating of commercial conditions and terms of contracts
- Costumer service
- Price analysis and development in collaboration with other departments
- Resolution of the clients incidents
- Review and report daily requirements and updates in the system
- Follow-up logistics of delivery of materials to customers
- Visit to potential customers and current customers
- Negotiation in delivery times and quantities based on releases
- Increase of business units with captive clients
Sales
TRACSA | CATERPILLAR S.A.P.I. DE C.V.
04.2017 - 09.2019
- Sales of heavy machinery
- Fulfillment of goals established by management
- Planning of product distribution
- Follow-up of prospects
- Credit and collection
- Customer service
- Closing sales
- Product promotion
- Sales work
- Renewals of rental contracts
- Billing
- Management of online tools
- Coordination of logistics in delivery and collection of machinery
- Acquisition of new customers
- Aftermarket service
- Management of sales system
Administrative Supervisor
SISTEMAS ESPECIALIZADOS BRAIN S.A. DE C.V.
07.2013 - 03.2017
- Elaborations of work programs
- Administration of the financial resources of the Bajío area
- General administration of the Bajío area office
- Records of historical sales, expenses and operations
- Project quotes
- Purchases
- Control of inventories of consumer products and materials
- Development of executive projects
- Control of estimates
- Market analysis in budgets, development and implementation of projects
- Preparation of contract files for tenders
- Control of travel expenses
- Billing
- Supplier development
- Invoicing on contracts and administrative
Administrative Coordinator
CORPORATIVO COZ SERVICIOS S.A. DE C.V.
06.2009 - 06.2013
- Coordinator
- Internal Auditor
- Health and Safety Coordinator in charge of the implementation of processes in accordance with ISO 9001: 2008 and ISO OHSHAS 18001: 2007
- General Manager
Education
MASTER'S DEGREE - ADMINISTRATION
UNIVERSITY OF THE NATIONS
12.2014
BACHELOR'S DEGREE - BUSINESS ADMINISTRATION
GULF OF MEXICO UNIVERSITY
06.2013
CERTIFICATE - PUBLIC ADMINISTRATION
UNIVERSITY OF THE NATIONS
12.2013
CERTIFICATE - TEACHING
UNIVERSITY OF THE NATIONS
12.2013
Skills
- Operations management
- Business analysis
- Key performance indicators
- Teamwork and collaboration
- Customer service
- Problem-solving
- Attention to detail
- Multitasking Abilities
- Excellent communication
- Organizational skills
Certification
- Certificate in Teaching, University of the Nations, 09/01/13 - 12/31/13
- Certificate in Public Administration, University of the Nations, 09/01/13 - 12/31/13
- Interpretation of the ISO Standard OHSAS 18001: 2007, Q Consulting, Poza Rica Ver., 02/01/14
- Interpretation of the ISO Standard 9001: 2008, Q Consulting, Poza Rica Ver., 02/01/14
- Auditor Training, Q Consultoria, Poza Rica, Ver., 03/01/14
PLATAFORMS
- CRM SALESFORCE
- CRM SALESLINK, CATERPILLAR ERP PLEX
- SAP VPN
- ASTRAS SYSTEM
- SUPPLYON SYSTEM
Languages
English
Advanced (C1)
Spanish
Bilingual or Proficient (C2)
Timeline
Business Unit Manager
HATCH STAMPING COMPANY LLC.
01.2021 - 01.2025
Business Unit Manager
HATCH STAMPING COMPANY LLC.
01.2021 - 01.2025
Key Account Leader
ILPEA DE MEXICO S. DE R.L. DE C.V.
10.2019 - 12.2020
Sales
TRACSA | CATERPILLAR S.A.P.I. DE C.V.
04.2017 - 09.2019
Administrative Supervisor
SISTEMAS ESPECIALIZADOS BRAIN S.A. DE C.V.
07.2013 - 03.2017
Administrative Coordinator
CORPORATIVO COZ SERVICIOS S.A. DE C.V.
06.2009 - 06.2013
BACHELOR'S DEGREE - BUSINESS ADMINISTRATION
GULF OF MEXICO UNIVERSITY
CERTIFICATE - PUBLIC ADMINISTRATION
UNIVERSITY OF THE NATIONS
CERTIFICATE - TEACHING
UNIVERSITY OF THE NATIONS
MASTER'S DEGREE - ADMINISTRATION
UNIVERSITY OF THE NATIONS
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