Summary
Overview
Work History
Education
Skills
Certification
Languages
Websites
Timeline
Generic
EDGAR CRUZ

EDGAR CRUZ

Queretaro

Summary

Solid record in bringing multiple account projects to completion accurately while explaining complicated sales and cost data clearly and in an accessible manner. Looking to utilize excellent account handling abilities to improve business operations, achieve high sales targets, and exceed company goals.

Overview

16
16
years of professional experience
1
1
Certification

Work History

Business Unit Manager

HATCH STAMPING COMPANY LLC.
01.2021 - 01.2025
  • Responsible of sales and business development for Mexico and US, reporting to Corporate Vice-President of Sales (Michigan, USA).
    Management of process of sales stages (sales cycle in Salesforce) with Account Managers in US and MX, with focus on close win new business opportunities and development of strategic business relations with new customers and prospect customers (metal and assemblies).
  • Responsible to coordinate the quote process and presentation of final quotes for new projects, engineering changes, pre-series or special services.
  • Coordinate Sales Administration activities for both plants in Mexico and activities for some common clients in plants located in Michigan and Tennessee.
  • Negotiation of price adjustments due to material price fluctuations, LTAs, or special negotiations.
  • Lead new business win, kickoff meetings, with cross-functional teams and coordinate technical/engineering reviews with customers.
  • Financial analysis on current and new business to develop commercial strategies for efficiency and margin improvements.
  • Support to accounting on resolutions of payments issues.
  • Responsible to keep high customer satisfaction and support on quality, delivery or commercial issues.

Key Account Leader

ILPEA DE MEXICO S. DE R.L. DE C.V.
10.2019 - 12.2020
  • Responsible of Sales reports in Mexico´s two production plants (Querétaro/Monterrey)
  • Active participation in cost analysis of current business and new opportunities (Sales Forecast)
  • Monthly and annual closing sales of the Querétaro// Monterrey
  • Organize and manage the information of the sales department
  • Documentation generation for customer quotes
  • Purchase orders tracking
  • Updating of commercial conditions and terms of contracts
  • Costumer service
  • Price analysis and development in collaboration with other departments
  • Resolution of the clients incidents
  • Review and report daily requirements and updates in the system
  • Follow-up logistics of delivery of materials to customers
  • Visit to potential customers and current customers
  • Negotiation in delivery times and quantities based on releases
  • Increase of business units with captive clients

Sales

TRACSA | CATERPILLAR S.A.P.I. DE C.V.
04.2017 - 09.2019
  • Sales of heavy machinery
  • Fulfillment of goals established by management
  • Planning of product distribution
  • Follow-up of prospects
  • Credit and collection
  • Customer service
  • Closing sales
  • Product promotion
  • Sales work
  • Renewals of rental contracts
  • Billing
  • Management of online tools
  • Coordination of logistics in delivery and collection of machinery
  • Acquisition of new customers
  • Aftermarket service
  • Management of sales system

Administrative Supervisor

SISTEMAS ESPECIALIZADOS BRAIN S.A. DE C.V.
07.2013 - 03.2017
  • Elaborations of work programs
  • Administration of the financial resources of the Bajío area
  • General administration of the Bajío area office
  • Records of historical sales, expenses and operations
  • Project quotes
  • Purchases
  • Control of inventories of consumer products and materials
  • Development of executive projects
  • Control of estimates
  • Market analysis in budgets, development and implementation of projects
  • Preparation of contract files for tenders
  • Control of travel expenses
  • Billing
  • Supplier development
  • Invoicing on contracts and administrative

Administrative Coordinator

CORPORATIVO COZ SERVICIOS S.A. DE C.V.
06.2009 - 06.2013
  • Coordinator
  • Internal Auditor
  • Health and Safety Coordinator in charge of the implementation of processes in accordance with ISO 9001: 2008 and ISO OHSHAS 18001: 2007
  • General Manager

Education

MASTER'S DEGREE - ADMINISTRATION

UNIVERSITY OF THE NATIONS
12.2014

BACHELOR'S DEGREE - BUSINESS ADMINISTRATION

GULF OF MEXICO UNIVERSITY
06.2013

CERTIFICATE - PUBLIC ADMINISTRATION

UNIVERSITY OF THE NATIONS
12.2013

CERTIFICATE - TEACHING

UNIVERSITY OF THE NATIONS
12.2013

Skills

  • AS400 System
  • CRM Salesforce
  • CRM Saleslink, Caterpillar
  • ERP Plex
  • SAP
  • VPN
  • AstraS System
  • SupplyOn System
  • Business analysis
  • Administration and reporting
  • Customer relations
  • Multitasking abilities
  • Documentation and reporting
  • Sales strategy
  • Verbal and written communication
  • Brand management

Certification

  • Interpretation of the ISO Standard OHSAS 18001: 2007, Q Consulting, Poza Rica Ver., 02/01/14
  • Interpretation of the ISO Standard 9001: 2008, Q Consulting, Poza Rica Ver., 02/01/14
  • Auditor Training, Q Consultoria, Poza Rica, Ver., 03/01/14

Languages

Spanish
First Language
English
Proficient (C2)
C2

Timeline

Business Unit Manager

HATCH STAMPING COMPANY LLC.
01.2021 - 01.2025

Key Account Leader

ILPEA DE MEXICO S. DE R.L. DE C.V.
10.2019 - 12.2020

Sales

TRACSA | CATERPILLAR S.A.P.I. DE C.V.
04.2017 - 09.2019

Administrative Supervisor

SISTEMAS ESPECIALIZADOS BRAIN S.A. DE C.V.
07.2013 - 03.2017

Administrative Coordinator

CORPORATIVO COZ SERVICIOS S.A. DE C.V.
06.2009 - 06.2013

MASTER'S DEGREE - ADMINISTRATION

UNIVERSITY OF THE NATIONS

BACHELOR'S DEGREE - BUSINESS ADMINISTRATION

GULF OF MEXICO UNIVERSITY

CERTIFICATE - PUBLIC ADMINISTRATION

UNIVERSITY OF THE NATIONS

CERTIFICATE - TEACHING

UNIVERSITY OF THE NATIONS
EDGAR CRUZ