Edgar Adolfo Medina Mendoza
San Nicolás De Los Garza, Nuevo León,NLE
Summary
Business professional with comprehensive background in analyzing complex data to drive strategic initiatives. Known for enhancing operational efficiency and supporting decision-making processes through detailed analysis. Highly collaborative team member focused on achieving results and adapting to dynamic business needs. Proficient in data modeling and process improvement.
Overview
5
5
years of professional experience
Work History
OTC Business Analyst Project Management
Accenture
05.2022 - Current
- Managed operational projects for clients across Central and South America, focusing on process improvement and financial optimization.
- Implemented Lean management methodologies to enhance KPIs, increasing financial efficiency by 15%.
- Optimized client internal processes, resulting in a 35% reduction in wasted time, improving operational efficiency.
- Collaborated with international teams (U.S., India) to migrate and integrate historical data into updated platforms, ensuring functionality.
Senior Billing Analyst
Johnson Controls
09.2021 - 05.2022
- Enhanced revenue collection rates through diligent follow-ups on outstanding balances.
- Managed workload distribution, increasing team productivity by 10% through optimized scheduling.
- Provided guidance and backup support for junior analysts, enhancing team performance.
- Reduced customer disputes by providing clear and concise billing explanations and addressing concerns promptly.
Biller Analyst
Johnson Controls
03.2020 - 09.2021
- Handled general service billing, including maintenance reviews and extraordinary cases due to natural disasters.
- Executed billing tasks and recorded information in company databases.
- Identified, researched, and resolved billing variances to maintain system accuracy and currency.
Education
MBA - Marketing
Universidad TecMilenio
San Pedro, Nuevo León, Mexico04-2024
Bachelor of Science - Business Administration
City University of Seattle
Seattle, Washington06-2021
BBA - International Business
Universidad Autónoma De Nuevo León
San Nicolás De Los Garza, Nuevo León, Mexico07-2020
Skills
- Technical skills: Power BI, Microsoft Excel (advanced), PowerApps, SAP, Oracle ERP, Tableau
- Project methodologies: Agile, Lean, Scrum
- Languages: Spanish (native), english (fluent), french (intermediate)
- Core competencies: Business management, project management, financial analysis, operational efficiency, microsoft office
- Soft skills: Leadership, teamwork, decision-making, adaptability, analytical thinking, public speaking
Timeline
OTC Business Analyst Project Management
Accenture
05.2022 - Current
Senior Billing Analyst
Johnson Controls
09.2021 - 05.2022
Biller Analyst
Johnson Controls
03.2020 - 09.2021
MBA - Marketing
Universidad TecMilenio
Bachelor of Science - Business Administration
City University of Seattle
BBA - International Business
Universidad Autónoma De Nuevo León
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