Edgar Alejandro Patiño Cordero
Zapopan, Jalisco
Summary
Resourceful and well-qualified Accounts Payable and Receivable Analyst known for excellent account management and time management skills. Expert in Oracle, Netsuit and TriumphPay use and ledger verification with great customer service skills. Meticulous and enterprising worker dedicated to excellence.
Overview
9
9
years of professional experience
1
1
Language
Work History
Carrier Relations Analyst
Arrive Logistics
06.2023 - Current
- Maintained filing system and organized carrier documents for easy retrieval of information.
- Strengthened financial operations by conducting bank reconciliations and financial reporting.
- Tracked financial progress by creating quarterly and yearly balance sheets.
- Answered and managed incoming and outgoing 30 calls and emails while recording accurate messages for distribution to office staff.
- Strengthened relationships with carriers by maintaining open lines of communication and addressing concerns promptly.
- Demonstrated strong organizational and time management skills while managing multiple projects.
- Proven ability to learn quickly and adapt to new situations.
Subject Matter Expert
Helpware
12.2019 - 04.2023
- Improved workflow efficiency by developing standardized procedures for task management and resource allocation.
- Streamlined processes to increase efficiency, enabling teams to complete tasks ahead of schedule.
- Designed custom curricula tailored to specific client requirements, leading to higher engagement rates during training sessions.
- Managed complex projects from inception through completion, delivering high-quality results within tight deadlines.
- Optimized customer experience by delivering superior services and effectively troubleshooting issues.
Customer Service Representative
Alorica
07.2019 - 12.2019
- Answered a constant flow of customer calls with minimal wait times.
- Exceeded performance metrics consistently, earning recognition as a top performer within the team.
Customer Service Representative
Teleperformance
01.2019 - 06.2019
- Answered constant flow of customer calls with minimal wait times.
- Developed rapport with customers through active listening skills, leading to higher retention rates and positive feedback from clients.
Administrative Assistant
Secretaria De Relaciones Exteriores
07.2018 - 12.2018
- Developed comprehensive reports for management by collecting data from various sources, analyzing trends, and presenting actionable insights.
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
- Assisted development and implementation of new administrative procedures.
- Assisted coworkers and staff members with special tasks on daily basis.
Administrative Assistant
Comisión Nacional Forestal México
01.2018 - 06.2018
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
- Scheduled office meetings and client appointments for staff teams.
- Assisted coworkers and staff members with special tasks on daily basis.
English Teacher
IVEI
01.2015 - 12.2017
- Encouraged students to take active role in learning and academic success.
- Developed and implemented variety of instructional strategies to meet diverse needs of students.
- Assessed student progress and provided feedback to improve performance and establish academic success.
- Supported student skill development in alignment with personal and academic goals.
Education
Master's Degree in Psychotherapy - Clinical Psychology
Instituto Gestalt De Guadalajara
Guadalajara, Jalisco, Mexico11.2025
Bachelor's - International Relations
Universidad Del Valle De México UVM
Guadalajara, Jalisco, Mexico09.2019
Skills
- Accounts Payable
- Accounts Receivable
- Finance
- Logistics
- Carrier and Customer Relations
- Process Analysis
- Relaying Complex Information
- Documentation And Reporting
Languages
English
Bilingual or Proficient (C2)
Spanish
Bilingual or Proficient (C2)
French
Intermediate (B1)
Italian
Elementary (A2)
Timeline
Carrier Relations Analyst
Arrive Logistics
06.2023 - Current
Subject Matter Expert
Helpware
12.2019 - 04.2023
Customer Service Representative
Alorica
07.2019 - 12.2019
Customer Service Representative
Teleperformance
01.2019 - 06.2019
Administrative Assistant
Secretaria De Relaciones Exteriores
07.2018 - 12.2018
Administrative Assistant
Comisión Nacional Forestal México
01.2018 - 06.2018
English Teacher
IVEI
01.2015 - 12.2017
Master's Degree in Psychotherapy - Clinical Psychology
Instituto Gestalt De Guadalajara
Bachelor's - International Relations
Universidad Del Valle De México UVM
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Work Preference
Work Type
Full TimeWork Location
RemoteHybridImportant To Me
Company CultureWork-life balanceCareer advancementPaid time offSimilar Profiles
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