Skilled professional ready to excel in leadership role with focus on results-driven performance. Proven ability to streamline operations and foster team collaboration to achieve organizational goals. Known for reliability and adaptability in meeting changing demands while maintaining high standards.
Overview
25
25
years of professional experience
Work History
Supervisor SVC RB Administration
Samsung Mexicana SA de CV
Tijuana Area, Baja California
09.2016 - Current
Administration for repair panel with external companies (Amkotron, Total Display Solutions)
Planning and forecast for materials parts needed to repair Panel
Request parts to Samsung purchasing for local and foreign materials to provide RB companies
Management for Purchasing Order (PO), requisition, planning of receipt and shipment materials
Requisition for Purchasing Materials (General W/H SVC W/H)
Management to create sales order (SO) and request invoice for material parts to RB vendors
Follow up for Invoice Payment for RB (vendors / customer) with Samsung accounting
Analysis for panel scrap process, Sales demand, budgeting, parts with no demand
Follow up to provide parts for panel inspection and packing material for repaired panel
Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
Conducted performance evaluations for staff members, identifying areas of improvement and guiding professional development plans.
SVC Buyer
Samsung Mexicana SA de CV
Tijuana Area, Baja California
02.2014 - 08.2016
Purchasing foreign materials from vendors and Samsung subsidiaries
Placed orders for merchandise consistent with quality, quantity and other specification requirements.
Built long-term supplier relationships with vendors to establish quality and competitive pricing.
Analyzed sales and inventory data to determine purchasing needs and reorder points.
Maintained complete documentation and records of all purchasing activities.
Forecasted purchasing trends and improved merchandising strategies.
Managed and maintained purchase orders and invoices.
Coordinated with logistics teams to resolve any shipping delays or discrepancies while minimizing impact on operations.
Achieved cost savings by identifying opportunities for consolidation and bulk purchasing across departments.
Computed and created purchase orders to monitor stock levels, verify purchase requisitions and expedite customer orders.
Improved inventory management by conducting regular audits, analyzing usage patterns, and implementing demand forecasts.
Developed and managed budgets for purchasing and projected purchasing needs.
Developed and maintained comprehensive inventory management system, ensuring optimal stock levels at all times.
Self-motivated, with a strong sense of personal responsibility.
Proven ability to learn quickly and adapt to new situations.
Excellent communication skills, both verbal and written.
Organized and detail-oriented with strong work ethic.
Paid attention to detail while completing assignments.
Adaptable and proficient in learning new concepts quickly and efficiently.
Allocation materials to staff members at warehouse planning of shipments
Managed approximately 30 incoming emails and call per day from our customers.
Field Defect Engineer
Samsung Mexicana SA de CV
Tijuana Area, Baja California
11.2010 - 03.2014
Collecting defective samples of new models from customer to prevent defects
Field Rework Control (All Products), defective Material Control and Follow up
Monitoring and verification of implementation of improvement activities
Field Inspection Control for Samsung Depots (CET, CVE, R/B Centers)
Defective Samples Shipments and Follow up for analysis
Support Samsung SVC Companies, with shipments activities for materials to repair or swap to customer (All USA and Latin America)
Diagnose and Troubleshooting (NDF or Defective) for samples received from customer like defective
Best Buy, Geek Squad Technical support, diagnose, troubleshooting and repair, training collaboration within Samsung New Products
Store support activity, Quality Issues, Diagnose and repair, VOC, (Best Buy, SEARS, Fry’S Electronics, Walmart)
Support Training for Samsung Call center (US Nationwide)
Conducted technical evaluations of engineering designs and test results.
Monitored and evaluated engineering performance to recommend improvements.
QA Supervisor
Samsung Mexicana SA de CV
Tijuana Area, Baja California
04.2003 - 10.2010
Safety Regulation & Reliability test for TV & Monitor
Performance inspection for product liability preventive issues
QA New Models Introductions for TV’s (All Products), safety & Reliability
Reliability area Test (Vibration, drop, low temp., aging, power consumption, line conduction etc.)
Performance document control for procedures ISO 9001:2000
Follow up for QA defective lots (New Models & MP), finding defects and take decision to reject or release defective lots depending spec criteria
Follow up with Engineering for Corrective actions to prevent failure samples
Provide and maintain spares, tools and materials required in QA lab
Support and follow up on certification audits ISO 9001:2000, ISO14000, OHSAS 18001, etc
QA Supervisor
Samsung Mexicana SA de CV
Tijuana Area, Baja California
10.1999 - 03.2003
Knowledge in Safety Regulation for Monitor, follow up in certification for agencies (UL, CSA, TUV, NEMKO, NOM, DHHS)
Parts Evaluation (Safety components, for details inspection, x-ray tests)
Follow up performance DHHS audits to involved departments (W/H FIFO issues, production, OQC, IQC to maintain this certification)
Performance document control for procedures ISO 9001:2000
Follow up EMI test and troubleshooting at NEMKO EMC Inc
Located at San Diego CA
Follow up TCO test Control for Monitors on Samsung complex
Education
EMI Scanner training -
SAMSUNG MEXICANA SA De CV
Tijuana, Baja California, Mexico
11.2009
EMI (Electromagnetic Interference) -
Northwest EMC Inc
Irvine, California
02.2009
Product Liability training -
SAMSUNG ELECTRONICS
Suwon, South Korea
10.2008
Radiological Security Course -
ELE-EME SA De CV
Ciudad De Mexico
09.2004
Introduction To Six Sigma Manufacturing Green Belt -
Samsung Mexicana SA De CV
Tijuana, Baja California, Mexico
09.2003
Bachelor of Science - Electronic Engineering
Instituto Tecnológico De Los Mochis
Los Mochis, Sinaloa, Mexico
09-1999
Skills
Ample sense of responsibility and dedication
Team Leadership
Vendor Management
Procurement
Analytical skills
Budgeting
Negotiation
Training and mentoring
Customer service
Languages
English
Spanish
Equipmenthandling
Programmable power supply
EMI Scanner
Spectrum analyzer
Generator of video patterns
Current amplifier
VARIAC
Static Electricity
Hi-Pot Tester
Tester (ESD Tester)
Microscope
High Pot Tester
Personal Information
Place of Birth: Sinaloa
Date of Birth: 08/21/75
Timeline
Supervisor SVC RB Administration
Samsung Mexicana SA de CV
09.2016 - Current
SVC Buyer
Samsung Mexicana SA de CV
02.2014 - 08.2016
Field Defect Engineer
Samsung Mexicana SA de CV
11.2010 - 03.2014
QA Supervisor
Samsung Mexicana SA de CV
04.2003 - 10.2010
QA Supervisor
Samsung Mexicana SA de CV
10.1999 - 03.2003
EMI Scanner training -
SAMSUNG MEXICANA SA De CV
EMI (Electromagnetic Interference) -
Northwest EMC Inc
Product Liability training -
SAMSUNG ELECTRONICS
Radiological Security Course -
ELE-EME SA De CV
Introduction To Six Sigma Manufacturing Green Belt -
Training Support Administration/ Customer Service at Etihad Airways/ EFS FacilitiesTraining Support Administration/ Customer Service at Etihad Airways/ EFS Facilities