Well-qualified support professional with positive and friendly demeanor. Strong attention to detail, effective communication skills and solid history of tackling diverse and challenging requirements.
Overview
3
3
years of professional experience
Work History
Support Agent
Info-link
Chihuahua City, Chihuahua, Mexico
05.2023 - Current
Insurance Verification Specialist
Developed comprehensive knowledge of products and serve insurance companies
Customer Service Supervisor
Ideal Contact Center
Chihuahua City, Chihuahua, Mexico
01.2022 - 03.2023
Improved customer satisfaction by addressing and resolving escalated issues promptly and professionally.
Streamlined workflow processes for increased efficiency in handling customer inquiries and complaints.
Customer Service Representative- Sales
Ideal Contact Center
Chihuahua City, Chihuahua, Mexico
01.2021 - 05.2021
Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.