Edith Estrada

• Assisted customers with account inquiries and resolved issues promptly.
• Maintained accurate customer records in database systems for effective account management.
• Coordinated communication between departments to ensure timely resolution of customer requests.
• Supported team members by providing updates on account statuses and customer feedback.
• Tracked and maintained orders to guarantee prompt and successful delivery of merchandise to customers.

Drive individual portfolio AGP performance by ensuring accurate pricing/costing, maintaining financial data integrity, and making informed accept/reject decisions.

Monitor AGP results, address margin risks, and resolve financial discrepancies quickly.

Collaborate with internal teams to optimize profitability, support account pricing strategies, and identify process improvements that prevent margin erosion and improve financial outcomes.

• Developed engaging lesson plans that enhanced student participation and comprehension.
• Implemented differentiated instruction strategies to meet diverse learning needs of students.
• Utilized formative assessments to track student progress and adjust teaching methods accordingly.
• Fostered a positive classroom environment encouraging collaboration and respect among students.

• Oversaw daily operations to ensure team productivity and process efficiency.
• Mentored junior staff, fostering skill development and enhancing team performance.
• Implemented workflow improvements to streamline processes and reduce turnaround times.
• Coordinated project timelines and deliverables, ensuring alignment with organizational goals.