Jesus Jesus Romero

Personnel under my supervision: 3 QA managers, 8 Engineers, 10 Technicians, 18 auditors

Accountable for sustaining process and suppliers, NPIs, cells transfer, new customer introduction for customers Bose (Automotive Molding & Harnesses), Bose (Consumer Electronic Division and Headsets), Bose (Remanufacturing), Sonos (Remanufacturing), Dyson (Vacuums), Nespresso (Coffee Machines)

Ensure compliance for the QMS in the site for ISO 9001, IATF16949, UL & CQC and Good Manufacturing Practices for Food Safety

Accountable for appropriate Corrective Actions implementation trough 8D methodology

Prepare and manage Quality Strategies for New Products Introduction - New Customers

Introduction ensuring alignment with customer specific requirements

Monitoring and reporting key performance indicators for internal, suppliers and customers performance indicators and continuous improvement trough Quality Dashboard with accurate
data

Manage and Improve QA Department Budget and headcount and support to Facilities, HR and
Training Budgets

Successful addition, startup and process control of 5 new customers (Bose Remanufacturing,
VICIS, SONOS, DYSON, NESPRESSO)

·MRB inventory reduction from $2.7M to $400K

·Certification on GMP (Good Manufacturing Practices) for Food Safety Area-Nespresso

·Support plastic molding supplier’s relocation (100 + Part Numbers) from Asia to Mexico with sites audits, validation process in Flex San Luis trough metrology department and supplier process
improvements

·Scored class A (meeting all quality scores) by customer Dyson
Scored level 4 (meeting quality scores) by customer Bose
Successful product launches for Bose

None Automotive: Sound Link –Revolver, Revolver Plus, Micro, Tylor, Head Sets & Professional, 12 production cells for sound link mini
Automotive: ·8 new part numbers (next generation of speakers for Nissan Japan & Nort America

·Introduction of General Motors Transducers (Twiddles) in Photon I & II lines

·Introduction of Automotive Harnesses (Material Preparation, Wire Crimping & Final Harness Assembly)

·Transfer of Noise Reduction Technology & Military Head Sets from Bose Park Place to Bose San Luis

·RTY improvement for Customer Bose from 93% to 98%

·0 ppm from all automotive parts shipped to Japanese customers

·0.7 ppm from all automotive parts shipped to European and USA customers

·1.7 ppm (with a goal of 2 ppm) from all parts shipped to GM Silao Mexico

Bose ( Electronic Division and Noise Reduction – Military & Aviation

Personnel under my supervision: 7 PQEs & 4 SQEs
Accountable of meeting or exceed Flex quality department goals like RTY, End To End, Final Audit PPMs

Achieve, comply and maintain Bose & Flex QMS in areas under my responsibility for ISO 9001, UL & CQC. Certified as internal auditor for ISO 9001 & IATF 16949 standards

Accountable for PPAP - APQP documentation and implementation for NPIs

Follow up customer complaints and improve the root cause analysis and corrective action

implementation by providing training to core teams
QA policies and procedures, PFMEA, Control Plan & Flow Diagram for sustaining and NPIs

Monitoring and reporting key performance indicators with continuous improvement plans for Customer Bose in weekly, monthly and quarterly basis. Also responsible to document and present QBR (Quarterly Business Review) results and continuous improvement for every quarter

Managed supplier development, improvement and corrective actions & MRB reduction action
plans.

Bose Automotive Division ( Transducers, Harnesses, Plastic Molding & Voice Coils)

Personnel under my supervision: 4 PQEs & 3 SQEs

Accountable of meets or exceeds quality department goals like internal and customer PPM’s, Supplier Incidents, Final Audit PPMs, Customer Incidents

Leading supplier development, improvement and corrective actions & MRB reduction actions

Achieve, comply and maintain the IATF 16949 (International Automotive Task Force) certification

Responsible to coordinate with Bose Automotive System Division and Automotive Customers the New Product Introductions trough PPAP, APQP, PFMEA, Control Plan, Flow Diagram, SPC controls

Accountable for final customer complaints trough 8D Methodology to response occurrence & systemic root cause analysis and corrective action implementation trough mistake proof

Follow the QA policies and procedures & Develop people skills

Direct communication with final Automotive Customers (Nissan, GM, Mazda, Porsche, FIAT,Maserati) and Bose Automotive Division groups at United States, Japan & Germany.

Bose Automotive Division & Noise Reduction Technology & Military

Personnel under my supervision: 8 quality technicians, 18 quality auditors and 12 operators for 100% final inspection

Responsible to meet or exceed quality goals like, internal and customer PPM’s, Supplier Incidents

Coordinated MRB meetings for supplier or process incidents

Document internal and customer complains 8D’s

Scrap reviews

Provided QA trainings to quality, production & engineering areas

Coordinated PPAPs for more than 100 New Automotive part number introductions

Coordinated Customer returns & warranties

Process QE / Supplier QE Home Entertainment Division

Personnel under my supervision: 4 Quality technicians and 9 quality auditors

Coordinated and Trained the Receiving Inspection and MRB activities and Auditors

Control and reduce the scrap inventory

Creation of Supplier Corrective Action Requests

Responsible for internal KIPs (Process PPMs, Final Audits, Scrap) for 8 Home Entertainment lines, cut-lamination wood, manual insertion PCB line, Ceramic Coils assembly lines, Traducer Voice
Coils Assembly lines

Root Cause identification and corrective actions implementation (trough 8D)