Edson Suarez
Barberia/ Servico Al Cliente
Cabo San Lucas
Summary
Dynamic manager with a proven track record at Mr. Finest, excelling in team leadership and strategic planning. Enhanced customer satisfaction and boosted sales revenue through effective performance management and conflict resolution. Skilled in financial management, consistently achieving targets while fostering a motivated and productive workforce. Love to work with people and also motivated to learn
Overview
3
3
years of professional experience
1
1
Language
Work History
Manager
Mr.finest
02.2022 - 03.2023
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Maximized performance by monitoring daily activities and mentoring team members.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Controlled costs to keep business operating within budget and increase profits.
- Improved marketing to attract new customers and promote business.
- Maintained professional, organized, and safe environment for employees and patrons.
Sales
Dreams Hotel
01.2020 - 02.2021
- Boosted sales revenue by effectively coordinating and executing sales strategies.
- Increased sales revenue by implementing targeted sales strategies and team training sessions.
- Supported sales team by preparing detailed sales reports, aiding in strategic decision making.
- Managed sales pipeline effectively, resulting in consistent achievement of sales targets and quotas.
- Achieved sales targets consistently by motivating team members and implementing effective sales strategies.
- Increased sales revenue by developing and implementing strategic sales plans for the area.
Education
High School Diploma -
Fort Collins High School
Fort Collins, Colorado Skills
Team leadership
Operations management
Strategic planning
Decision-making
Performance management
Time management
Workforce management
Customer service
Financial management
Timeline
Manager
Mr.finest
02.2022 - 03.2023
Sales
Dreams Hotel
01.2020 - 02.2021
High School Diploma -
Fort Collins High School