EDUARDO PALMA
Atizapán de Zaragoza
Summary
I have the ability to learn quite fast also I prove to be an effective teamworker and have a practical working behavior. I am looking for a position where I can be part of the success in an environment of growth and establish an enjoyable career for myself. Goal-oriented manager with distinguished experience in Electronic Security industries and proven leadership abilities. Expert in increasing productivity and customer satisfaction while driving revenue and sales. Committed to streamlining procedures while optimizing employee talent.
Overview
12
12
years of professional experience
3
3
years of post-secondary education
Work History
Chief Pre Sales Manager LATAM
SUPREMA INC
03.2018 - Current
- Provided technical expertise during client meetings, addressing concerns and ensuring successful product adoption.
- Guided customers through proof-of-concept projects, ensuring their needs were met while showcasing product capabilities effectively.
- Supported post-sales efforts by providing ongoing customer engagement, fostering long-term relationships and repeat business.
- Streamlined internal processes by creating and implementing efficient pre-sales procedures and documentation standards.
- Trained junior pre-sales team members, improving overall team performance and knowledge base.
- Collaborated with sales teams to develop winning strategies for complex deals, resulting in increased revenue.
PROJECT ENGINEER
TYCO INTEGRATED FIRE & SECURITY
1 2015 - 03.2018
- Provided technical expertise throughout all phases of the project, ensuring accurate execution of designs and specifications.
- Maintained records for each project and engineering discipline.
- Reviewed contractor proposals to determine favorable partnerships for on-time and under-budget project completion.
SALES ENGINEER
CORPORATIVO INARLARM
01.2015 - 01.2015
- Identifying sales strategies for potential clients and planning the introduction of new product lines and distribution channels
SALES & DESIGN ENGINEER
CR COATZA, SA DE CV
01.2013 - 01.2014
- Identifying sales strategies for potential clients and introduction of CCTV products
- Design of cctv and access control systems
Education
Bachelor of Science - Engineering Technology
Instituto Politecnico Nacional
Mexico, México, Mexico 05.2017 - 05.2017
BACHELOR´S DEGREE - Technical Industrial Maintenance
CECYT 8 - IPN
01.2005 - 05.2008
Skills
Value-based selling
Solution selling
Client Needs Assessment
Competitive Analysis
Teamwork and Collaboration
Customer Service
Business development and planning
Multitasking
Operations Management
Languages
ENGLISH
Advanced (C1)
SPANISH
Bilingual or Proficient (C2)
Portuguese
Elementary (A2)
Timeline
Chief Pre Sales Manager LATAM
SUPREMA INC
03.2018 - Current
Bachelor of Science - Engineering Technology
Instituto Politecnico Nacional
05.2017 - 05.2017
SALES ENGINEER
CORPORATIVO INARLARM
01.2015 - 01.2015
SALES & DESIGN ENGINEER
CR COATZA, SA DE CV
01.2013 - 01.2014
BACHELOR´S DEGREE - Technical Industrial Maintenance
CECYT 8 - IPN
01.2005 - 05.2008
PROJECT ENGINEER
TYCO INTEGRATED FIRE & SECURITY
1 2015 - 03.2018
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