Summary
Overview
Work History
Education
Skills
Certification
Languages
Hobbies
Timeline
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EDUARDO SALDAÑA

Mexico City

Summary

Dynamic operations professional with a proven ability to leverage SQL and advanced analytics to address complex business challenges. Expertise in fraud detection, workflow optimization, and enhancing operational efficiency consistently drives measurable impact through transformative process improvements. Thrives in high-pressure, fast-paced environments while fostering a passion for artificial intelligence and machine learning to fuel innovative problem-solving strategies. Committed to delivering data-driven solutions that enhance organizational performance and drive success.

Overview

5
5
years of professional experience
1
1
Certification

Work History

Technical Program Manager

Scale AI
09.2025 - Current
  • Led cross-functional teams to transform operational workflows, resulting in significant improvements in efficiency and effectiveness.
  • Directed end-to-end operational initiatives, focusing on fraud detection and prevention to safeguard platform integrity.
  • Designed and implemented advanced SQL queries and data models to identify fraudulent patterns and anomalies.

Operations Program Manager

Scale AI
04.2024 - 09.2025
  • Managed and optimized operational programs, using strong analytical skills to identify inefficiencies and propose scalable solutions.
  • Created comprehensive reports and metrics for leadership, demonstrating the impact of operational changes on business performance.
  • Collaborated with engineering and product teams to integrate new tools and systems that streamline operations and improve data accuracy.

Operations Associate

Scale AI
11.2022 - 04.2024
  • Developed and maintained quality metrics to ensure adherence to global standards.
  • Created data tools and dashboards for customer delivery teams to monitor performance.
  • Used data analytics to detect and prevent fraud and created reports to showcase key insights from large datasets.
  • Drove collaboration between customer-facing and engineering teams for new product implementation.


Operations Engineer for LatAm

Cornershop by Uber
09.2021 - 11.2022
  • Conducted weekly analysis of demand and supply forecasts and created weekly incentive and bonus plans for couriers.
  • Monitored and maintained service quality by proposing and implementing solutions to enhance overall performance.
  • Identified and resolved daily operational issues.

Consulting Analyst

GEP Worldwide
09.2020 - 09.2021
  • Managed and analyzed client databases, negotiated with suppliers, and conducted national and global market analysis.
  • Executed tasks using the Strategic Sourcing Methodology to ensure accurate results for clients.

Education

Sustainable Development Engineering - Environmental Engineering

Tecnológico De Monterrey
Mexico City
05.2021

Skills

  • Excel
  • Office/Gsuite
  • SQL
  • Dbt
  • Confluence
  • GitHub
  • Cross-functional teamwork
  • Strong verbal skills
  • Strategic leadership
  • Quickly adjusting to change
  • Strong organizational skills

Certification

  • Finance for non-finance professionals, UCI (Coursera), January 2023 - February 2023
  • Programming for Data Science (SQL + R + Python), A2 (Online Course), September 2023 - December 2023

Languages

English
Bilingual or Proficient (C2)
Spanish
Bilingual or Proficient (C2)
French
Intermediate (B1)
Portuguese
Intermediate (B1)

Hobbies

  • Golfing
  • Travelling
  • Fitness and Sports
  • Cooking
  • Photography


Timeline

Technical Program Manager

Scale AI
09.2025 - Current

Operations Program Manager

Scale AI
04.2024 - 09.2025

Operations Associate

Scale AI
11.2022 - 04.2024

Operations Engineer for LatAm

Cornershop by Uber
09.2021 - 11.2022

Consulting Analyst

GEP Worldwide
09.2020 - 09.2021

Sustainable Development Engineering - Environmental Engineering

Tecnológico De Monterrey

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EDUARDO SALDAÑA