Eduardo Santoyo
Summary
Proficient Biomedical Engineer with several years of experience providing clinical education and support to address changing needs of employees, business partners and customers. Organizes and conducts healthcare professional motor skills labs and training sessions to assist as technical and clinical topic advisor. Demonstrated experience managing projects from start to finish with strong cross-functional stakeholder collaboration.
Overview
10
10
years of professional experience
Work History
Clinical Specialist - CRM
Medtronic
04.2023 - Current
- Assist physicians in Cardiac Rhythm Management products implants.
- Perform checks/interrogations of all CRM medical device systems post sign-off.
- Identify customer needs and opportunities and provide feedback to the Sale Reps to support sales objectives.
Sales Representative
Skinmedical
03.2022 - 03.2023
- Managed customer accounts to secure customer satisfaction and repeat business.
- Developed and maintained comprehensive understanding of products, services and competitors to enhance sales presentations.
Clinical Specialist - Heart Valves
Vitalmex
03.2019 - 10.2020
- Established and maintained relationships with customers, hospitals and physicians and obtained new users for products and services.
- Gave presentations to conference attendees, clinicians and administrators.
- Visited assigned accounts, identified and trained clinical champions and established relationships with key decision makers.
Product Specialist
Vitalmex
01.2017 - 03.2019
- Continually expanded knowledge of Cardiac Surgery and Interventional Cardiology product lines.
- Creating technical and economical proposal for government hospital tenders.
- Researched product's technical specifications and accurately communicated information.
Product Specialist
Ingeniería Y Sistemas Electromédicos
03.2014 - 04.2016
- Continually expanded knowledge of hospital equipment; such as hospital beds, stretchers, AEDs.
- Researched product's technical specifications and accurately communicated information.
- Create technical proposal for government hospitals tenders.
Education
Bachelor of Science - Biomedical Engineering
Universidad Autónoma Metropolitana
CDMX07.2016
Skills
- Professional Relationships
- Effective Customer Communication
- Professional Development
- Active Listening Skills
- Verbal and Written Communication
- Market Analysis
- Teamwork
- Implantable Pacemakers
- Cardiac Heart Valves
- Constant learning
Languages
English
Advanced (C1)
Timeline
Clinical Specialist - CRM
Medtronic
04.2023 - Current
Sales Representative
Skinmedical
03.2022 - 03.2023
Clinical Specialist - Heart Valves
Vitalmex
03.2019 - 10.2020
Product Specialist
Vitalmex
01.2017 - 03.2019
Product Specialist
Ingeniería Y Sistemas Electromédicos
03.2014 - 04.2016
Bachelor of Science - Biomedical Engineering
Universidad Autónoma Metropolitana
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