Eduardo Villamar Cervantes
Playas De Rosarito
Summary
Manages high-volume sales in dynamic environments with high production, approval and customer relations targets. Expertise includes reviewing and validating personal, employment and financial histories for each applicant. Self-motivated and reliable with excellent teamwork, problem-solving and organizational skills.
Overview
22
22
years of professional experience
Work History
Closer
Everything Breaks
Tijuana, Baja California, Mexico
07.2023 - 03.2024
- Closed deals by building strong rapport with clients and addressing their needs.
- Exceeded sales targets through effective negotiation and persuasive communication skills.
- Managed a pipeline of prospects, maintaining consistent follow-ups to ensure timely closings.
- Collaborated with the sales team to identify potential opportunities for upselling and crossselling.
- Developed tailored solutions for clients, leading to increased repeat business and referrals.
Sales Specialist
One Star
Remote
06.2022 - 07.2023
- Increased sales revenue by developing and implementing strategic sales plans.
- Built strong client relationships through consistent communication and effective problemsolving.
- Exceeded sales targets by consistently meeting and surpassing monthly quotas.
- Expanded customer base with targeted prospecting and lead generation efforts.
- Adapted selling approach based on each customer''s unique needs/preferences; tailoring product offerings accordingly.
Customer Service Representative
Integon
Tijuana, Baja California, Mexico
09.2020 - 05.2022
- Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.
- Streamlined call center processes for improved efficiency and reduced wait times.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Assisted customers in navigating company website and placing online orders, improving overall user experience.
- Developed strong product knowledge to provide informed recommendations based on individual customer needs.
English Language Development Teacher/nglish Coordinator
Colegio Baja California
Rosarito, Baja California, Mexico
09.2002 - 08.2020
- Improved student reading comprehension by implementing innovative English Language Development strategies.
- Developed a culturally responsive curriculum, resulting in increased engagement and participation from diverse students.
- Provided personalized instruction for English language learners to enhance their language skills and academic success.
- Collaborated with colleagues to design interdisciplinary lessons that reinforced English language acquisition across subjects.
- Utilized formative assessments to monitor student progress and provide targeted support, leading to improved overall performance.
- Established positive relationships with parents and guardians, promoting open communication and collaboration for student success.
- Served as a mentor for new teachers, providing guidance on effective instructional methods and classroom management techniques.
- Organized after-school tutoring sessions for struggling students, resulting in higher achievement levels and increased confidence.
- Coordinated with special education staff to ensure appropriate accommodations were provided for students with unique needs during English Language Development instruction.
Education
Bachelor of Arts - Language Interpretation And Translation
Instituto Superior De Investigación Y Posgrado De
Rosarito, Baja California, Mexico05.2024
Skills
- Objection handling
- Competitor Analysis
- CRM proficiency
- Building rapport
- Upselling strategies
Languages
English
Bilingual or Proficient (C2)
Spanish
Bilingual or Proficient (C2)
Timeline
Closer
Everything Breaks
07.2023 - 03.2024
Sales Specialist
One Star
06.2022 - 07.2023
Customer Service Representative
Integon
09.2020 - 05.2022
English Language Development Teacher/nglish Coordinator
Colegio Baja California
09.2002 - 08.2020
Bachelor of Arts - Language Interpretation And Translation
Instituto Superior De Investigación Y Posgrado De