Eduardo Antonio Ponce Sosa
Student
CIUDAD VICTORIA
Summary
Proven waiter at Tacos Orientales De Estilo Poblano - TODEP, excelling in service quality and salesmanship. Demonstrated ability to enhance customer satisfaction through attentive service, achieving positive feedback. Skilled in order taking with a strong memory, ensuring accurate and timely delivery. Expert in maintaining a professional appearance and optimizing guest flow through efficient table management.
Overview
2
2
years of post-secondary education
Work History
Restaurant Waiter
Tacos Orientales De Estilo Poblano - TODEP
07.2024 - Current
- Maintained clean and organized dining areas for an optimal guest experience.
- Managed multiple tables simultaneously while maintaining high levels of accuracy on order placement and delivery.
- Collaborated with kitchen staff to ensure timely delivery of orders, resulting in positive feedback from guests.
- Enhanced customer satisfaction by providing attentive service and anticipating guest needs.
- Quickly reset and cleaned up tables after customers left to enable speedy turnaround and guest flow.
- Answered customers' questions, recommended items, and recorded order information.
Education
Victoria Faculty of Commerce And Administration - Economics And Sustainable Development
Universidad Autónoma De Tamaulipas
Ciudad Victoria, Tamaulipas, Mexico 08.2022 - Current
Skills
Service Quality
Order Taking
Memory retention
Professional Appearance
Sales Techniques
Salesmanship
Languages
English
Intermediate (B1)
Football Player
Defensive linebacker #51 from Zorros de Comercio, LUFAUAT rookie camps 2023 season.
Timeline
Restaurant Waiter
Tacos Orientales De Estilo Poblano - TODEP
07.2024 - Current
Victoria Faculty of Commerce And Administration - Economics And Sustainable Development
Universidad Autónoma De Tamaulipas
08.2022 - Current
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